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Customer satisfaction with e-services : the case of an online recruitment portal
Liljander, Veronica; Riel, Allard C. R. van; Pura, Minna - In: Electronic Services, (pp. 407-432). 2002
Persistent link: https://www.econbiz.de/10001652832
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To cheat or not to cheat? : the effect of a moral reminder on cheating
Grym, Jori; Liljander, Veronica - In: Nordic journal of business : NJB 65 (2016) 3/4, pp. 18-37
Persistent link: https://www.econbiz.de/10011595237
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Short brand stories on packaging : an examination of consumer responses
Solja, Eeva; Liljander, Veronica; Söderlund, Magnus - In: Psychology & marketing 35 (2018) 4, pp. 294-306
Persistent link: https://www.econbiz.de/10011970152
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Business infomediary representations of corporate responsibility
Frig, Meri; Fougère, Martin; Liljander, Veronica; … - In: Journal of business ethics : JOBE 151 (2018) 2, pp. 337-351
Persistent link: https://www.econbiz.de/10011910777
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Do ethical social media communities pay off? : an exploratory study of the ability of Facebook ethical communities to strengthen consumers' ethical consumption behavior
Gummerus, Johanna; Liljander, Veronica; Sihlman, Reija - In: Journal of business ethics : JOBE 144 (2017) 3, pp. 449-465
Persistent link: https://www.econbiz.de/10011757458
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Buyer perceptions of corporate brand extension attractiveness and fit in B2B services
Sarasvuo, Sonja; Liljander, Veronica; Haahtela, Kari - In: Industrial marketing management : the international … 115 (2023), pp. 69-85
Persistent link: https://www.econbiz.de/10014454778