Teuteberg, Frank; Kluth, Martin; Ahlemann, Frederik; … - In: Benchmarking: An International Journal 20 (2013) 4, pp. 484-511
Purpose – The purpose of this paper is to illustrate and evaluate the semantic process benchmarking concept. Design/methodology/approach – The authors' approach includes the use of metamodels and ontologies, which make the process models syntactically and semantically comparable....