Corporations are undergoing dramatic changes that have significant implications for how human resources are best managed and organized. There is growing consensus that human capital is critical to an organization's success. But how should the HR function itself be organized? Is change in HR...

Since 1995, USC's Center for Effective Organizations (CEO) has conducted the definitive longitudinal study of the human resource management function in organizations. By analyzing new data every three years since then, the Center has been able to consistently chart changes in how HR is organized...

A rubber‐stamp board serves everyone—especially the CEO—poorly.

Managerial behavior has typically not been the lead variable in organizational change efforts. Change efforts have assumed that structure, strategy and work design changes will lead to new supervisory behaviors. The kinds of behaviors that are required of a manager in a high involvement...

The application of TQM practices has rapidly increased in US organizations over the past six years, particularly in organizations facing severe competitive pressures. A survey of the 1,000 largest companies shows that these practices fall into two main categories: core practices and...