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Managing service quality: The...
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Quality management
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Soltani, Ebrahim
87
Singh, Abhilasha
19
Liao, Ying Ying
14
Lai, Pei-Chun
13
Liao, Ying-Ying
11
Syed, Jawad
10
Rashidirad, Mona
9
Phillips, Paul
8
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8
Salimian, Hamid
7
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7
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
15
Strategic change : SC ; briefings in entrepreneurial finance
7
The service industries journal
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
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4
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4
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3
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3
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3
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2
Benchmarking: An International Journal
2
Employee relations
2
Global journal of business management : GJBM
2
International Journal of Organizational Analysis
2
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2
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2
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2
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European Management Journal
1
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1
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1
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1
International Journal of E-Health and Medical Communications (IJEHMC)
1
International Journal of Quality & Reliability Management
1
International journal of human resources development and management : IJHRDM
1
International journal of production research
1
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
1
Journal of World Business
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Journal of business ethics : JOBE
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Managing cultural diversity in Asia : a research companion
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ECONIS (ZBW)
44
OLC EcoSci
34
Other ZBW resources
16
RePEc
6
BASE
2
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81
A Contrast of HRM and TQM Approaches to Performance Management: Some Evidence link rid="fn1">*
Soltani, Ebrahim
;
van der Meer, Robert
;
Williams, Terry M.
- In:
British journal of management : BJM
16
(
2005
)
3
,
pp. 211-230
Persistent link: https://www.econbiz.de/10007148853
Saved in:
82
Top management: A threat or an opportunity to TQM?
Soltani, Ebrahim
- In:
Total quality management & business excellence : an …
16
(
2005
)
4
,
pp. 463-476
Persistent link: https://www.econbiz.de/10007149359
Saved in:
83
Challenges Posed to Performance Management by TQM Gurus: Contributions of Individual Employees Versus Systems-Level Features
Soltani, Ebrahim
;
Van Der Meer, Robert
;
Williams, Terry
- In:
Total quality management & business excellence : an …
15
(
2004
)
8
,
pp. 1069-1092
Persistent link: https://www.econbiz.de/10007151582
Saved in:
84
Breaking through barriers to TQM effectiveness: Lack of commitment of upper-level management
Soltani, Ebrahim
;
Lai, Pei-chun
;
Gharneh, Naser
- In:
Total quality management & business excellence : an …
16
(
2005
)
8
,
pp. 1009-1022
Persistent link: https://www.econbiz.de/10007148055
Saved in:
85
A review of the theory and practice of managing TQM: An integrative framework
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Javadeen, Sayed Reza Sayed
- In:
Total quality management & business excellence : an …
19
(
2008
)
5-6
,
pp. 461-480
Persistent link: https://www.econbiz.de/10008073416
Saved in:
86
A new look at factors influencing total quality management failure: work process control or workforce control?
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Phillips, Paul
- In:
New technology, work and employment
23
(
2008
)
1
,
pp. 125-142
Persistent link: https://www.econbiz.de/10008082552
Saved in:
87
A review of the theory and practice of managing TQM: An integrative framework
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Javadeen, Sayed Reza Sayed
- In:
Total quality management & business excellence : an …
19
(
2008
)
5
,
pp. 461-480
Persistent link: https://www.econbiz.de/10008044716
Saved in:
88
Towards a TQM-driven HR performance evaluation: an empirical study
Soltani, Ebrahim
- In:
Employee relations
25
(
2003
)
4-5
,
pp. 347-370
Persistent link: https://www.econbiz.de/10006761017
Saved in:
89
Towards a TQM-driven HR performance evaluation: an empirical study
Soltani, Ebrahim
- In:
Employee relations
25
(
2003
)
4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10006761698
Saved in:
90
The Razor's edge: Managing MNC affiliates in Iran
Soltani, Ebrahim
;
Wilkinson, Adrian
- In:
Journal of world business : JWB
46
(
2011
)
4
,
pp. 462-476
Persistent link: https://www.econbiz.de/10009291440
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