Importance: The burden of neurological disorders in increasing, but access to care is limited. Providing specialty care to patients via telemedicine could help alleviate this growing problem. Objective: To evaluate the feasibility, effectiveness, and economic benefits of using web-based...

Co-sourcing is a new type of inter-organizational relationship, that is broader, both in operational scope and in risk sharing, than traditional outsourcing relationships. Based on a number of case studies, we develop analytical models of co-sourcing which evaluate when it is optimal, and what...

Rapid technological developments and deregulation of the telecommunications industry have changed the way in which leading content providers distribute and price their goods and services. Instead of selling both content and access through proprietary networks, these firms are shifting their...

This paper highlights the importance of document workflow design when new workflow and electronic document management systems are adopted together. Merely replacing paper documents with electronic counterparts will not solve all the problems nor does it exploit fully the potential of this...

Information technology has radically altered the management of supply chain operations; many business partners who are adjacent on the supply chain can gain from entering inter-organizational information sharing (IOIS) relationships and sharing information that was previously accessible to only...

Many companies use successful WIP limiting strategies such as CONWIP, kanban or drum-buffer-rope to control parts flows in complex production systems. This paper analyzes assembly systems with a tree structure, random processing times and a constant WIP control system. A heuristic version of the...

In this article we take a first hand look at e-business organizational design issues from the perspective of the managers who are currently leading the e-business efforts at legacy firms. It is far too early in the history of the e-business phenomenon to declare winners and losers, and even if...

Most hospitals in the US provide and manage durable surgical instruments used in operating rooms. Instruments are customarily stored and delivered to operating rooms as trays (kits). The advantages of organizing instruments into custom trays have been discussed elsewhere. They include:...

The Internet provides an unprecedented capability for sellers to learn about their customers and offer custom products at special prices. Advanced manufacturing technologies have improved sellers' manufacturing flexibility. To examine how these advances affect sellers' products and pricing,we...

Technology adoption has become an important management issue in today's decentralized organizations. Disparate systems and the attendant incompatibility costs between users and departments within an organization can create inefficiencies and reduce productivity. Fortunately,the managers of the...