This study examined the role of marketing of transport services in the realization of a millennium development goal; poverty alleviation. KEKE-NAPEP initiative was one of the poverty eradication programmes in Lagos state, Nigeria. The study examined the significance of the relationship between...

With the economic intensification of a country is on accelerating mode, role of banking industry is also important in this growth. In a hyper-competitive market all commercial banks in Bangladesh are faced with challenges of retaining the existing and attracting new customers. The aim of the...

This paper maintains that responsible tourism practices can be re-conceived strategically to confer competitive advantage. It looks at the extant literature surrounding the notions of “responsible tourism” and “shared value”. A qualitative research involved in-depth, semi-structured...

This study proposes a managerial accounting research design that bridges a gap between firm productivity based on frontier techniques and strategic management. In doing so, it operationalizes the theoretical frameworks based on the endogenous components of across-firms heterogeneous resources...

We analyze how ownership concentration and type, and board independence are related to corporate social performance (CSP). Drawing from agency, team production and stakeholder perspectives, we argue that the distribution of costs and benefits to shareholders and other stakeholders is crucial to...

Market attainment and maintaining the competitive edge is the continuous objective at the forefront of many organizations seeking sustainability within the global business environment. Strategy, innovation, and change have been considered catalysts to achieving this position. However, the...

Servant leadership focuses on the betterment and support of others by seeking to meet the interests, needs, and ambitions of others' above one's own. The following paper looks at philanthropy as a catalyst to drive servant leadership behaviors based on situational proximity. The findings of the...

Net Promoter Score (NPS) is heralded by proponents as the quintessential marketing metric for measuring customer and brand loyalty. Its popularity is currently very high, especially in North-American companies. The frenetic interest in NPS has led some commentators to call it a cult-like...

The dynamic growth of start-up companies in India has caused major disruption in the business landscape. At the same time, many start-ups encounter major setbacks at the scaling up stage. This qualitative study examines the problems encountered by start-up companies while scaling up the...

The purpose of this teaching note is to introduce MBA students to the issues: quot;What do firms do about financing, investing, profiting and payout?quot; during the first week of a core MBA class. By introducing the students to these financial management issues together with economy-wide...