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How customer experience management reconciles strategy differences between East and West

Bolton, Ruth N.; Gustafsson, Anders; Tarasi, Crina O.; … - In: Journal of global scholars of marketing science : … 31 (2021) 3, pp. 273-295

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The roller coaster of happiness : an investigation of interns' happiness variability, LMX, and job-seeking goals

Masterson, Courtney; Sun, Jiaqing; Wayne, Sandy J.; … - In: Journal of vocational behavior 131 (2021), pp. 1-14

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Let's focus on solutions to entrepreneurial ill-being! : recovery interventions to enhance entrepreneurial well-being : editorial

Williamson, Amanda Jasmine; Gish, J. Jeffrey; Stephan, Ute - In: Entrepreneurship theory and practice : ET&P 45 (2021) 6, pp. 1307-1338

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The emotional timeline of unemployment : anticipation, reaction, and adaption

Scheve, Christian von; Esche, Frederike; Schupp, Jürgen - 2013

-being, they overwhelmingly focus on life satisfaction as the cognitive dimension of well-being. Little is known about the …-being by analyzing the frequency with which specific emotions are experienced in anticipation of and reaction to job loss … unemployed leads to more frequent experiences of unpleasant emotions only in the short run and that adaptation occurs more …

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Influencia de los atributos del entorno comercial en las emociones, satisfacción y lealtad del consumidor Chileno

Fernández Robin, Cristóbal; Cea Valencia, Jorge; … - In: Revista internacional administración finanzas : RIAF 7 (2014) 3, pp. 1-17

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How emotional response mediates servicescape impact on post consumption outcomes : an application to opera events

Tubillejas-Andrés, Berta; Cervera-Taulet, Amparo; … - In: Tourism management perspectives : TMP 34 (2020), pp. 1-13

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Emotional expressions by sports teams : an analysis of World Cup soccer player portraits

Hopfensitz, Astrid; Mantilla, Cesar - In: Journal of economic psychology : research in economic … 75 (2019) 2, pp. 1-17

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Who cares for academics? : we need to talk about emotional well-being including what we avoid and intellectualise through macro-discourses

Smith, Charlie; Ulus, Eda - In: Organization : the interdisciplinary journal of … 27 (2020) 6, pp. 840-857

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Social servicescape effects on post-consumption behavior : the moderating effect of positive emotions in opera-goers

Tubillejas Andrés, Berta; Cervera-Taulet, Amparo; … - In: Journal of service theory and practice : JSTP 26 (2016) 5, pp. 559-589

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Measuring customer experience in situ : the link between appraisals, emotions and overall assessments

Liu, Wei; Sparks, Beverley; Coghlan, Alexandra - In: International journal of hospitality management 59 (2016), pp. 42-49

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