Van Aken, Eileen M.; Farris, Jennifer A.; Glover, … - In: International Journal of Productivity and Performance … 59 (2010) 7, pp. 641-667
Purpose – The purpose of this paper is to introduce a framework for the design and management of a Kaizen event program where short‐term improvement projects (Kaizen events) are systematically used to introduce rapid change in targeted work areas, often relying on lean work system...