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this, the UK government has pursued an active policy of hospital merger. These mergers are initiated by a regulator, acting …
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The impacts of choice in public services are controversial. We exploit a reform in the English National Health Service to assess the impact of relaxing constraints on patient choice. We estimate a demand model to evaluate whether increased choice increased demand elasticity faced by hospitals...
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service delivery. This study objectively focused on the hospital's service quality, and patients' satisfaction as a predictor … indirect impacts of the factors; service quality and patient's satisfaction on patient's loyalty to the hospital. The study …
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