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On integrating multiple type of preferences into competitive analyses of customer requirements in product planning

Li, Yan-lai; Tang, Jia-fu; Chin, Kwai Sang; Luo, Xing-gang - In: International journal of production economics 139 (2012) 1, pp. 168-179

Persistent link: https://www.econbiz.de/10009572688

User-satisfaction-based knowledge management performance measurement

Lo, Kwong-chi; Chin, Kwai Sang - In: International journal of quality & reliability management 26 (2009) 5, pp. 449-468

Persistent link: https://www.econbiz.de/10009525887

Estimating the final priority ratings of engineering characteristics in mature-period product improvement by MDBA and AHP

Li, Yan-lai; Tang, Jia-fu; Chin, Kwai Sang; Jiang, Yu-shi; … - In: International journal of production economics 131 (2011) 2, pp. 575-586

Persistent link: https://www.econbiz.de/10009269379

Financing equilibrium in a capital constrained supply chain : the impact of credit rating

Jiang, Wen-Hui; Xu, Ling; Chen, Zhen-Song; Govindan, Kannan - In: Transportation research / E : an international journal 157 (2022), pp. 1-27

Persistent link: https://www.econbiz.de/10013169844

Implementing healthcare service quality enhancement using a cloud-support QFD model integrated with TODIM method and linguistic distribution assessments

Nie, Ru-xin; Tian, Zhang-peng; Chin, Kwai Sang; Wang, … - In: Journal of the Operational Research Society 73 (2022) 2, pp. 207-229

Persistent link: https://www.econbiz.de/10013170116

Information sharing strategies in a hybrid-format online retailing supply chain

Wang, Tong-Yuan; Li, Yan-Lai; Yang, Hong-Tai; Chin, … - In: International journal of production research 59 (2021) 10, pp. 3133-3151

Persistent link: https://www.econbiz.de/10012516782

Risk management and market structures in seaport-dry port systems

Wang, Bi; Chin, Kwai Sang; Su, Qin - In: Maritime economics & logistics 24 (2022) 1, pp. 114-137

Persistent link: https://www.econbiz.de/10013199157

Hotel selection driven by online textual reviews : applying a semantic partitioned sentiment dictionary and evidence theory

Nie, Ru-xin; Tian, Zhang-peng; Wang, Jian-qiang; Chin, … - In: International journal of hospitality management 88 (2020), pp. 1-16

Persistent link: https://www.econbiz.de/10012293833

Determining the importance ratings of customer requirements in quality function deployment based on interval linguistic information

Li, Yan-Lai; Du, Yin-Feng; Chin, Kwai Sang - In: International journal of production research 56 (2018) 14, pp. 4692-4708

Persistent link: https://www.econbiz.de/10011924805

An analysis of passengers’ ride needs of urban rail transit services : application of quality function deployment

Chan, Catherine Y. P.; Chin, Kwai Sang; Chan, Candace K.; … - In: International journal of quality innovation 5 (2019) 8, pp. 1-21

This study aims to suggest using the interpretation type of deployment of quality function deployment (QFD) as a methodology to understand the passengers’ needs when they situate in the train cars of urban rail, using the East Rail Line (ERL) in Hong Kong as a case study. The result shows that...

Persistent link: https://www.econbiz.de/10012210721