User-satisfaction-based knowledge management performance measurement
Year of publication: |
2009
|
---|---|
Authors: | Lo, Kwong-chi ; Chin, Kwai Sang |
Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 26.2009, 5, p. 449-468
|
Subject: | Performance-Messung | Performance measurement | Wissensmanagement | Knowledge management |
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