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Humorous leadership, upward voice and resistance to change in the hotel context : from affective events theory perspective
Salem, Mennaalla Hassan; Selem, Kareem M.; Rimsha Khalid; … - In: European business review 35 (2023) 5, pp. 737-762
Persistent link: https://www.econbiz.de/10014333678
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Chinese hotel employees in the smiling masks : roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance
Chen, Ziguang; Sun, Hongwei; Lam, Wing; Hu, Qing; Huo, … - In: The international journal of human resource management 23 (2012) 4, pp. 826-845
Persistent link: https://www.econbiz.de/10009503774
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Understanding hotel employees' service sabotage : emotional labor perspective based on conservation of resources theory
Lee, JungHoon; Ok, Chihyung Michael - In: International journal of hospitality management 36 (2014), pp. 176-187
Persistent link: https://www.econbiz.de/10010239296
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Emotional labour and its psychometric outcomes on the service providers of the hotel industry
Saini, Dipneet; Singh, Manjit - In: International journal of leisure and tourism marketing … 7 (2020) 1, pp. 44-66
Persistent link: https://www.econbiz.de/10012513427
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Understanding hotel frontline employees' emotional intelligence, emotional labor, job stress, coping strategies and burnout
Choi, Hyung-Min; Mohammad, Abuelkassem A. A.; Kim, Woo Gon - In: International journal of hospitality management 82 (2019), pp. 199-208
Persistent link: https://www.econbiz.de/10012121689
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Emotional contagion and collective commitment among leaders and team members in deluxe hotel
Jung, Hyo Sun; Yoon, Hye Hyun - In: Service business 13 (2019) 4, pp. 737-754
Persistent link: https://www.econbiz.de/10012124446
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Impact of the COVID-19 pandemic on management-level hotel employees' work behaviors : moderating effects of working-from-home
Chi, Oscar Hengxuan; Saldamli, Asim; Gursoy, Dogan - In: International journal of hospitality management 98 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10013198476
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Factors influencing the employment of hotel executives in South East Asia : a case of Thai hote industry
Jaisamram, Arnut; Aiyeku, Joseph F. - In: Journal of international business and economics : JIBE 13 (2013) 2, pp. 117-136
Persistent link: https://www.econbiz.de/10009789545
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Female hospitality executives and their effects on firm performance
Gröschl, Stefan; Arcot, Sridhar - In: Tourism and hospitality research : the surrey quarterly … 14 (2014) 3, pp. 143-151
Persistent link: https://www.econbiz.de/10010389724
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Does hotel ownership structure influence capital expenditures?
Kim, Hong Soon; Jang, Soocheong - In: Cornell hospitality quarterly : CQ 59 (2018) 4, pp. 325-338
Persistent link: https://www.econbiz.de/10011943073