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Business process outsourcing : a strategic review of Indian perspective
Panda, Aruna Kumar - In: Business process management journal 18 (2012) 6, pp. 876-897
Persistent link: https://www.econbiz.de/10009684776
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Business Process Outsourcing : A Strategic Review on Indian Perspective
Panda, Dr. Aruna Kumar - 2013
Purpose – The aim of this paper is to extend a conceptual understanding of business process outsourcing (BPO) and its …/value – The paper describes, analyses and critiques the outsourcing industry in India with reference to a core theory base. It is …
Persistent link: https://www.econbiz.de/10014039250
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Performance-based contracting : a literature review and future research directions
Selviaridis, Kostas; Wynstra, Finn - In: International journal of production research 53 (2015) 12, pp. 3505-3540
Persistent link: https://www.econbiz.de/10011341373
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Outsourcing in International Economic Relations
Bilan, Yuriy; Nitsenko, Vitalii; Ushkarenko, Iuliia; … - In: Montenegrin journal of economics 13 (2017) 3, pp. 175-185
Persistent link: https://www.econbiz.de/10012009190
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Shared Service Center oder Business Process Outsourcing?
Dibbern, Jens; Heinzl, Armin; Schell, Holger - In: IM : die Fachzeitschrift für Information, Management … 23 (2008) 4, pp. 46-54
Persistent link: https://www.econbiz.de/10003786388
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Business Process Modelling as a synchronisation tool : improving client-provider communication in a context of service outsourcing
Sánchez Chaparro, Teresa; Durán Heras, Alfonso; … - In: International journal of information technology and … 8 (2009) 4, pp. 412-428
Persistent link: https://www.econbiz.de/10003895837
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Business process outsourcing, knowledge and innovation : a study of enterprise partnership
Feeny, David; Willcocks, Leslie; Lacity, Mary C. - In: Information systems outsourcing : enduring themes, new …, (pp. 543-581). 2006
Persistent link: https://www.econbiz.de/10003374890
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Exploring the dimensions of attrition in Indian BPOs
Sengupta, Santoshi; Gupta, Aayushi - In: The international journal of human resource management 23 (2012) 6, pp. 1259-1288
Persistent link: https://www.econbiz.de/10009510205
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Prozessorientierte Klassifikation logistischer Dienstleistungen
Klimek, Gregor - 2014 - 1. Aufl.
Persistent link: https://www.econbiz.de/10011302588
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Impact of pricing and outsourcing models on Indian information technology service outsourcing
Jain, Daisy Mathur; Khurana, Reema - In: Benchmarking : an international journal ; BIJ 22 (2015) 4, pp. 610-623
Persistent link: https://www.econbiz.de/10011309115