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Applying a customer value model in mobile communication business

Pynnönen, Mikko; Hallikas, Jukka - In: International journal of electronic business 6 (2008) 5, pp. 433-449

Persistent link: https://www.econbiz.de/10003788775

Mapping business : value stream-based analysis of business models and resources in information and Communications Technology service business

Pynnönen, Mikko; Hallikas, Jukka; Savolainen, Petri - In: International journal of business and systems research 2 (2008) 3, pp. 305-323

Persistent link: https://www.econbiz.de/10003779070

Ubiquitous communication : where is the value created in the multi-play value network?

Pynnönen, Mikko; Hallikas, Jukka; Savolainen, Petri; … - In: Mobile and ubiquitous commerce : advanced E-business methods, (pp. 48-62). 2009

Persistent link: https://www.econbiz.de/10003885202

The new meaning of customer value : a systemic perspective

Pynnönen, Mikko; Ritala, Paavo; Hallikas, Jukka - In: Journal of business strategy 32 (2011) 1, pp. 51-57

Persistent link: https://www.econbiz.de/10008857555

Mobile internet business models in emerging markets

Hanninen, Katri; Hallikas, Jukka; Pynnönen, Mikko - In: International journal of business environment : IJBE 3 (2010) 4, pp. 427-444

Persistent link: https://www.econbiz.de/10008822236

Analyzing systemic customer value in scalable business service

Pynnönen, Mikko; Hallikas, Jukka; Ritala, Paavo; … - In: The service industries journal 34 (2014) 14, pp. 1154-1166

Persistent link: https://www.econbiz.de/10010412904

From business concept innovation to a business system : a case study of a virtual city portal

Pynnönen, Mikko; Kytölä, Olli - In: International journal of business innovation and research 2 (2008) 3, pp. 314-329

Persistent link: https://www.econbiz.de/10003733286

The presence of emotional factors : an empirical exploration of bundle purchasing process

Mikkonen, Karri; Niskanen, Hanna; Pynnönen, Mikko; … - In: Telecommunications policy : the international journal … 39 (2015) 8, pp. 642-657

Persistent link: https://www.econbiz.de/10011496013

Agile methods for boosting the commercialization process of new technology

Tura, Nina; Hannola, Lea; Pynnönen, Mikko - In: International journal of innovation and technology … 14 (2017) 3, pp. 1750013-1-23

Persistent link: https://www.econbiz.de/10011738202

Analyzing systemic customer value in scalable business services

Pynnönen, Mikko; Hallikas, Jukka; Ritala, Paavo; … - In: The Service Industries Journal 34 (2014) 14, pp. 1154-1166

This paper examines complex service offerings and the creation of systemic customer value in such settings. We explore the extent to which customers value systemic offerings as opposed to more separated offerings. We conducted a questionnaire survey within the customer base of two Finnish...

Persistent link: https://www.econbiz.de/10010973509