Similar Search Results

Through the service operations strategy looking glass : influence of industrial sector, ownership, and service offerings on B2B e-marketplace failures

Rosenzweig, Eve D.; Laseter, Timothy M.; Roth, Aleda V. - In: Journal of operations management 29 (2011) 1/2, pp. 33-48

Persistent link: https://www.econbiz.de/10008909431

A Tale of Two Countries’ Conservatism, Service Quality, and Feedback on Customer Satisfaction

Voss, Christopher A.; Roth, Aleda V.; Rosenzweig, Eve D.; … - 2004

This article compares the influence of service quality on customer satisfaction in the United Kingdom and the United States and considers the moderating effect of systematic customer feedback and complaint processes. Propositions are developed concerning country differences based on British...

Persistent link: https://www.econbiz.de/10011425795

B2B seller competence : construct development and measurement using a supply chain strategy lens

Rosenzweig, Eve D.; Roth, Aleda V. - In: Journal of operations management 25 (2007) 6, pp. 1311-1331

Persistent link: https://www.econbiz.de/10003558875

Towards a Theory of Competitive Progression: Evidence from High-Tech Manufacturing

Rosenzweig, Eve D.; Roth, Aleda V. - In: Production and operations management : an international … 13 (2004) 4, pp. 354-368

Persistent link: https://www.econbiz.de/10007150932

The influence of an integration strategy on competitive capabilities and business performance: An exploratory study of consumer products manufacturers

Rosenzweig, Eve D.; Roth, Aleda V.; Dean, James W. - In: Journal of operations management : publ. quarterly by … 21 (2003) 4, pp. 437-456

Persistent link: https://www.econbiz.de/10006968643

B2B seller competence: Construct development and measurement using a supply chain strategy lens

Rosenzweig, Eve D.; Roth, Aleda V. - In: Journal of operations management : publ. quarterly by … 25 (2007) 6, pp. 1311-1331

Persistent link: https://www.econbiz.de/10007797037

Balanced sourcing : cooperation and competition in supplier relationships

Laseter, Timothy M. - 1998 - 1. ed., 3. print.

Persistent link: https://www.econbiz.de/10004263761

A contingent view of e-collaboration and performance in manufacturing

Rosenzweig, Eve D. - In: Journal of operations management 27 (2009) 6, pp. 462-478

Persistent link: https://www.econbiz.de/10003906461

Physical distribution service performance and Internet retailer margins : the drop-shipping context

Rabinovich, Elliot; Rungtusanatham, Manus; Laseter, … - In: Journal of operations management 26 (2008) 6, pp. 767-780

Persistent link: https://www.econbiz.de/10003771806

Structural supply chain collaboration among grocery manufacturers

Laseter, Timothy M.; Weiss, Elliott N. - In: Supply chain analysis : a handbook on the interaction …, (pp. 29-44). 2008

Persistent link: https://www.econbiz.de/10003620454

1
2
3
4
5
6
7
8
9
10
Next
Last