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Country club members' perceptions of value, image congruence, and switching costs : an exploratory study of country club members' loyalty
Back, Ki-joon; Lee, Jin-soo - In: Journal of hospitality & tourism research : JHTR ; the … 33 (2009) 4, pp. 528-546
Persistent link: https://www.econbiz.de/10003903187
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Erfolgsfaktor Kundenzufriedenheit - Bedeutung und Messmöglichkeiten in Tierparks
Weihe, Kerstin - In: Jahrbuch Marketing ... : Trendthemen und Tendenzen (2010/11), pp. 113-135
Persistent link: https://www.econbiz.de/10003950151
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Effects of residency and entertainment events on quality, satisfaction, and future intentions
Kim, Kakyom; Weldon, Ann Marie; Malik, Tarun - In: Tourism analysis : an interdisciplinary tourism & … 15 (2010) 6, pp. 713-724
Persistent link: https://www.econbiz.de/10008840354
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Analyse der Zufriedenheit von Besuchern moderner Multifunktionsarenen : eine kausalanalytische Untersuchung und indexwertorientierte Ergebnisbeurteilung
Höck, Claudia; Ringle, Christian M. - In: Marketing : ZFP ; journal of research and management 29 (2007) 3, pp. 181-193
Persistent link: https://www.econbiz.de/10003522881
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Waiting time effects on the leisure experience and visitor emotions
Gnoth, Juergen; Bigné, J. Enrique; Andreu, Luisa - In: Progress in tourism marketing, (pp. 255-267). 2006
Persistent link: https://www.econbiz.de/10003538622
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Value equity in event planning : a case study of Macau
Rosenbaum, Mark S.; Wong, IpKin Anthony - In: Marketing intelligence & planning 28 (2010) 4, pp. 403-417
Persistent link: https://www.econbiz.de/10008652225
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How to create attractive and unique customer experiences : an application of Kano's theory of attractive quality to recreational tourism
Högström, Claes; Rosner, Marina; Gustafsson, Anders - In: Marketing intelligence & planning 28 (2010) 4, pp. 385-402
Persistent link: https://www.econbiz.de/10008652227
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Differentiation for competitive advantage in a small family business
Douglas, Alex; Douglas, Jacqueline; Davies, John - In: Journal of small business and enterprise development 17 (2010) 3, pp. 371-386
Persistent link: https://www.econbiz.de/10008653386
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Identifying the factor structure of customer satisfaction with public leisure services
Liu, Yi-de; Hsu, Hui-hsien - In: International journal of leisure and tourism marketing … 1 (2009/10) 3, pp. 288-303
Persistent link: https://www.econbiz.de/10003925240
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Theme parks and a structural equation model of determinants of visitor satisfaction - Janfusan, Fancyworld, Taiwan
Ryan, Chris; Shuo, Yeh Sam Shih; Huan, Tzung-cheng - In: Journal of vacation marketing : an international journal 16 (2010) 3, pp. 185-199
Persistent link: https://www.econbiz.de/10008656865