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Leveraging customer knowledge – profiling and personalisation in e-business
Rowley, Jennifer; Slack, Frances - 2001
Full-text of this article is not available in this e-prints service. This article was originally published [following peer-review] in International Journal of Retail & Distribution Management, published by and copyright MCB UP Ltd.
Persistent link: https://www.econbiz.de/10009455176
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Product searching with shopping bots
Rowley, Jennifer - 2000
Full-text of this article is not available in this e-prints service. This article was originally published [following peer-review] in Internet Research, published by and copyright Emerald Group Publishing Ltd.
Persistent link: https://www.econbiz.de/10009455177
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Disloyalty: a closer look at non-loyals
Rowley, Jennifer - 2000
Full-text of this article is not available in this e-prints service. This article was originally published [following peer-review] in Journal of Consumer Marketing, published by and copyright Emerald Group Publishing Ltd.
Persistent link: https://www.econbiz.de/10009455178
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Loyalty kiosks: making loyalty cards work
Rowley, Jennifer - 2000
Full-text of this article is not available in this e-prints service. This article was originally published [following peer-review] in British Food Journal, published by and copyright Emerald Group Publishing Ltd.
Persistent link: https://www.econbiz.de/10009455179
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Product search in e-shopping: a review and research propositions
Rowley, Jennifer - 2000
Full-text of this article is not available in this e-prints service. This article was originally published [following peer-review] in Journal of Consumer Marketing, published by and copyright Emerald Group Publishing Ltd.
Persistent link: https://www.econbiz.de/10009455180
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Loyalty, the Internet and the weather: the changing nature of marketing information systems?
Rowley, Jennifer - 1999
Full-text of this article is not available in this e-prints service. This article was originally published [following peer-review] in Management Decision, published by and copyright Emerald Group Publishing Ltd.
Persistent link: https://www.econbiz.de/10009455181
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Negative evaluations of service quality - a framework for identification and response
Dawes, Jillian; Rowley, Jennifer - 1999
Full-text of this article is not available in this e-prints service. This article was originally published [following peer-review] in Journal of Marketing Practice: Applied Marketing Science, published by and copyright Emerald Group Publishing Ltd.
Persistent link: https://www.econbiz.de/10009455182
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Enhancing the customer experience: contributions from information technology
Dawes, Jillian; Rowley, Jennifer - 1998
Full-text of this article is not available in this e-prints service. This article was originally published [following peer-review] in Management Decision, published by and copyright Emerald Group Publishing Ltd.
Persistent link: https://www.econbiz.de/10009455183
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Promoting volunteer engagement in the heritage sector
Smithson, Charlotte; Rowley, Jennifer; Fullwood, Roger - In: Journal of Cultural Heritage Management and Sustainable … 8 (2018) 3, pp. 362-371
Persistent link: https://www.econbiz.de/10012073534
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Understanding student information behavior in relation to electronic information services: lessons from longitudinal monitoring and evaluation Part 2
Urquhart, Christine; Rowley, Jennifer - 2007
This second part of a two-part article establishes a model of the mediating factors that influence student information behavior concerning the electronic or digital information sources used to support learning. This part discusses the findings of the JISC User Behavior Monitoring and Evaluation...
Persistent link: https://www.econbiz.de/10009428461