Showing 11 - 20 of 140
Persistent link: https://www.econbiz.de/10001587786
Persistent link: https://www.econbiz.de/10006065188
Persistent link: https://www.econbiz.de/10010024475
Persistent link: https://www.econbiz.de/10010186340
Persistent link: https://www.econbiz.de/10013392374
Persistent link: https://www.econbiz.de/10005894932
Persistent link: https://www.econbiz.de/10004856242
Examines how a TQM programme has been implemented within the context of Royal Mail. Demonstrates that within the organization TQM has been “negotiated” around four main factors: the complexities of utilizing the discourse of the customer; the organization′s market dominance in the...
Persistent link: https://www.econbiz.de/10014731512
Persistent link: https://www.econbiz.de/10003436527
Persistent link: https://www.econbiz.de/10008859678