Narrow search
Showing 1 - 10 of 26,653
Cover Image
10 steps to successful customer service
Kamin, Maxine - 2010
Persistent link: https://www.econbiz.de/10008728256
Cover Image
Amazement revolution : seven customer service strategies to create an amazing customer (and employee) experience
Hyken, Shep - 2011
Persistent link: https://www.econbiz.de/10009140104
Cover Image
The world of customer service
Gibson, Pattie - 2012 - 3. ed
Persistent link: https://www.econbiz.de/10009172189
Cover Image
It's the customer, stupid! : 34 wake-up calls to help you stay client-focused
Aun, Michael - 2011
Persistent link: https://www.econbiz.de/10009172920
Cover Image
The experience economy
Pine, B. Joseph; Gilmore, James H. - 2011 - updated ed.
Persistent link: https://www.econbiz.de/10009174026
Cover Image
Building the value machine : transforming your business through collaborative customer partnerships
Cheverton, Peter - 2009 - 1. ed.
Persistent link: https://www.econbiz.de/10004946873
Cover Image
Services marketing : integrating customer focus across the firm
Zeithaml, Valarie A.; Bitner, Mary Jo; Gremler, Dwayne D. - 2013 - 6. ed.
Persistent link: https://www.econbiz.de/10009599843
Cover Image
Brand you : marketing real people, real choices
Solomon, Michael R.; Marshall, Greg W.; Stuart, Elnora W. - 2011 - 4. ed.
Persistent link: https://www.econbiz.de/10009006241
Cover Image
The referral engine : teaching your business to market itself
Jantsch, John - 2011
Persistent link: https://www.econbiz.de/10009285187