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Reducing emotional exhaustion and increasing organizational support

Hamwi, G. Alexander; Rutherford, Brian N.; Boles, James S. - In: The journal of business & industrial marketing 26 (2011) 1, pp. 4-14

Persistent link: https://www.econbiz.de/10008770281

Reducing emotional exhaustion and increasing organizational support

Hamwi, G. Alexander; Rutherford, Brian N.; Boles, James S. - In: The journal of business & industrial marketing 26 (2010) 1, pp. 4-14

Persistent link: https://www.econbiz.de/10008851862

Reducing emotional exhaustion and increasing organizational support

Alexander Hamwi, G.; Rutherford, Brian N.; Boles, James S. - In: Journal of Business & Industrial Marketing 26 (2011) 1, pp. 4-13

Purpose – The purpose of this study is to explore stressors that may influence salespersons' emotional exhaustion and their perception of organizational support. Design/methodology/approach – Structural equation modeling is used to assess: the effects of role conflict and work‐family...

Persistent link: https://www.econbiz.de/10014843046

The effects of mentoring on salesperson commitment

Hartmann, Nathaniel N.; Rutherford, Brian N.; Hamwi, G. … - In: Journal of business research : JBR 66 (2013) 11, pp. 2294-2300

Persistent link: https://www.econbiz.de/10009789013

Indsales model : a facet-level job satisfaction model among salespeople

Friend, Scott B.; Johnson, Jeff S.; Rutherford, Brian N.; … - In: The journal of personal selling & sales management : JPSSM 33 (2013) 4, pp. 419-438

Persistent link: https://www.econbiz.de/10010248494

Absolute versus relative sales failure

Johnson, Jeff S.; Friend, Scott B.; Rutherford, Brian N.; … - In: Journal of business research : JBR 69 (2016) 2, pp. 596-603

Persistent link: https://www.econbiz.de/10011436002

Measuring salesperson burnout : a reduced Maslach burnout inventory for sales researchers

Rutherford, Brian N.; Hamwi, G. Alexander; Friend, Scott B. - In: The journal of personal selling & sales management : JPSSM 31 (2011) 4, pp. 429-440

Persistent link: https://www.econbiz.de/10009389585

Buyer-seller relationships within a multisource context : understanding customer defection and available alternatives

Friend, Scott B.; Hamwi, G. Alexander; Rutherford, Brian N. - In: The journal of personal selling & sales management : JPSSM 31 (2011) 4, pp. 383-395

Persistent link: https://www.econbiz.de/10009389591

Ideal versus actual number of sales calls : an application of disconfirmation theory

Hamwi, G. Alexander; Rutherford, Brian N.; Barksdale, … - In: The journal of personal selling & sales management : JPSSM 33 (2013) 3, pp. 307-318

Persistent link: https://www.econbiz.de/10009776491

The role of emotions on frontline employee turnover intentions

Cho, Yoon-Na; Rutherford, Brian N.; Friend, Scott B.; … - In: Journal of marketing theory and practice 25 (2017) 1, pp. 57-68

Persistent link: https://www.econbiz.de/10011654472

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