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Business service networks and their process of emergence: The case of the Health Cluster Portugal
Ramos, Carla; Roseira, Catarina; Brito, Carlos; … - In: Industrial marketing management : the international … 42 (2013) 6, pp. 950-968
Persistent link: https://www.econbiz.de/10010186380
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Services networks: Concept and research agenda
Henneberg, Stephan C.; Gruber, Thorsten; Naudé, Peter - In: Industrial marketing management : the international … 42 (2013) 1, pp. 3-8
Persistent link: https://www.econbiz.de/10010074144
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Assessing the strategic fit between business strategies and business relationships in knowledge-intensive business services
Zaefarian, Ghasem; Henneberg, Stephan C.; Naudé, Peter - In: Industrial marketing management : the international … 42 (2013) 2, pp. 260-272
Persistent link: https://www.econbiz.de/10010092634
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Strategic decision making in business relationships: A dyadic agent-based simulation approach
Forkmann, Sebastian; Wang, Di; Henneberg, Stephan C.; … - In: Industrial marketing management : the international … 41 (2012) 5, pp. 816-831
Persistent link: https://www.econbiz.de/10010018288
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Complaint management expectations: An online laddering analysis of small versus large firms
Henneberg, Stephan C.; Gruber, Thorsten; Reppel, Alexander - In: Industrial marketing management : the international … 38 (2009) 6, pp. 584-598
Persistent link: https://www.econbiz.de/10008285717
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Assessing the strategic fit between business strategies and business relationships in knowledge-intensive business services
Zaefarian, Ghasem; Henneberg, Stephan; Naudé, Peter - In: Industrial marketing management : the international … 42 (2013) 2, pp. 260-272
Persistent link: https://www.econbiz.de/10009734941
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Dyadic operationalization in business relationships : the empirical example of marketing-purchasing collaboration
Ashnai, Bahar; Smirnova, Maria; Henneberg, Stephan; … - In: Journal of business-to-business marketing 26 (2019) 1, pp. 19-42
Persistent link: https://www.econbiz.de/10012196260
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Understanding the service infusion process as a business model reconfiguration
Forkmann, Sebastian; Ramos, Carla; Henneberg, Stephan; … - In: Industrial marketing management : the international … 60 (2017), pp. 151-166
Persistent link: https://www.econbiz.de/10011672084
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Relationship quality in business to business relationships : reviewing the current literatures and proposing a new measurement model
Jiang, Zhizhong; Shiu, Eric; Henneberg, Stephan; … - In: Psychology & marketing 33 (2016) 4, pp. 297-313
Persistent link: https://www.econbiz.de/10011458441
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Complaint management expectations: An online laddering analysis of small versus large firms
Henneberg, Stephan C.; Gruber, Thorsten; Reppel, Alexander - In: Industrial marketing management : the international … 38 (2009) 6, pp. 584-599
Persistent link: https://www.econbiz.de/10008881938