Our analysis of seven companies from the German medical engineering industryrevealed that product-service-systems play a central role in value creation. Customer solutionsare highly individual and often consist of a medical product and corresponding servicesspanning the complete product life...

AbstractIn this paper we compare different approaches and show the need for systematic requirementsengineering for hybrid products beyond disciplinary boundaries. Hybrid products consist ofcombinations of hardware, software and service elements. The purpose of this paper is to report ona...

More and more companies realign their competencies to offer integrated bundlesof products and services with the goal to solve customer problems (Leimeister etal. 2009). The customers are not interested in products or services per se, but theywant their problems to be solved (Böhmann und Krcmar...

Eine möglichst vollständige Erfüllung von Kundenanforderungen und eine Differenzierungvon Wettbewerbern sind zwei Faktoren, die produzierende oder dienstleistungsanbietendeUnternehmen beeinflussen (Böhmann und Krcmar 2007,Leimeister und Glauner 2008). Deswegen ändern viele Unternehmen ihre...

Integrated product-service packages (hybrid products) can open new markets and target groups tocompanies. However, existing approaches to service or product development do not sufficientlyaddress simultaneous development and domain-specific issues. A very promising new field for suchbundles is...

Integrated product-service packages (hybrid products) can open new markets and target groups tocompanies. However, existing approaches to service or product development do not sufficientlyaddress simultaneous development and domain-specific issues. A very promising new field for suchbundles is...