This study aims to investigate how supply chain partners develop absorptive capability in terms of three learning processes (exploration, assimilation and exploitation). We propose and empirically assess a taxonomy that classifies supply chain relationships based on differences in absorptive...

Based on the knowledge-based view of inter-firm collaboration, this study develops and proposes a parsimonious taxonomy of how buyers and suppliers develop knowledge integration in terms of two mechanisms: joint sense meaning and joint decision making. The first focuses on the interpretation and...

The purpose of this paper is to explain product development performance through the link between knowledge management and knowledge integration. When product development teams integrate knowledge about two external entities - customers and suppliers, they acquire a better understanding of the...

Lean thinking has proved to be successful in improving results in industry. Services could benefit from this approach too. The success of lean thinking depends on the appropriate identification and elimination of waste. This paper describes the work carried out in identifying and analysing waste...