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Adventures, auctions and aspirations : illuminating shifts, tensions and contradictions in consumers' leisure shopping experiences

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New technology and in-store service encounters : an analysis of coping practices and work experiences among frontline employees

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Smartphones and the reconfiguration of retailscapes : stores, shopping, and digitalization

Fuentes, Christian; Bäckström, Kristina; Svingstedt, … - In: Journal of retailing and consumer services 39 (2017), pp. 270-278

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An exploration of consumers' experiences in physical stores : comparing consumers' and retailers' perspectives in past and present time

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Creating and consuming experiences in retail store environments: Comparing retailer and consumer perspectives

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Understanding recreational shopping: A new approach

Bäckström, Kristina - In: The international review of retail, distribution and … 16 (2006) 2, pp. 143-158

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“Shopping as leisure: An exploration of manifoldness and dynamics in consumers shopping experiences”

Bäckström, Kristina - In: Journal of retailing and consumer services 18 (2011) 3, pp. 200-210

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The Future of Consumption : How Technology, Sustainability and Wellbeing will Transform Retail and Customer Experience

Bäckström, Kristina (ed.); Egan-Wyer, Carys (ed.); … - 2024

Introduction -- The Future of Consumption, Kristina Bäckström, Carys Egan-Wyer & Emma Samsioe -- Part 1 - Technology -- The Intersection of Sustainability and Technology in the Context of the Digital Marketplace, Hela Hassen & Precious Akponah -- Smart Signage: Toward a Transformative Model...

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