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Customer efficiency, channel usage, and firm performance in retail banking
Xue, Mei; Hitt, Lorin M.; Harker, Patrick T. - In: Manufacturing & service operations management : M & SOM 9 (2007) 4, pp. 535-558
Persistent link: https://www.econbiz.de/10003578707
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Alternative algorithms for the general network spatial price equilibrium problem
Friesz, Terry L.; Harker, Patrick T.; Tobin, Roger L. - In: Journal of regional science 24 (1984) 4, pp. 475-507
Persistent link: https://www.econbiz.de/10002172451
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The globalization of business education
Meyer, Arnoud de; Harker, Patrick T.; Hawawini, Gabriel - In: The INSEAD-Wharton alliance on globalizing : strategies …, (pp. 104-127). 2004
Persistent link: https://www.econbiz.de/10002238545
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Extensions of modified DEA
Xue, Mei; Harker, Patrick T. - 1999
Persistent link: https://www.econbiz.de/10001426225
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How financial firms decide on technology
Hitt, Lorin M.; Frei, Frances X.; Harker, Patrick T. - 1998
Persistent link: https://www.econbiz.de/10001426408
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Service competition, outsourcing and co-production in a queuing game
Cachon, Gérard P.; Harker, Patrick T. - 1999
Persistent link: https://www.econbiz.de/10001427402
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Designing the future of banking : lessons learned from the trenches
Harker, Patrick T.; Hunter, Larry W. - 1998
Persistent link: https://www.econbiz.de/10001427583
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Overcoming the inherent dependency of DEA efficiency scores : a bootstrap approach
Xue, Mei; Harker, Patrick T. - 1999
Persistent link: https://www.econbiz.de/10001427794
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Effective call center management : evidence from financial services
Evenson, Ann; Harker, Patrick T.; Frei, Frances X. - 1999
Persistent link: https://www.econbiz.de/10001429062