This article contends that although much research on the business value of IT focuses on firm-level impacts, studies have begun incorporating industry-level variables as explanatory factors of interest to offer better contextualized explanations for the differences in value firms obtained from...

Despite increasing anecdotal evidence that information technology (IT) assets contribute to firm performance and future growth potential of firms, the empirical results relating IT investments to firm performance measures have been equivocal. However, the bulk of the studies have relied...

While it is now well established that IT intensive firms are moreproductive, a critical question remains: Does IT cause productivity orare productive firms simply willing to spend more on IT? We address thisquestion by examining the productivity and performance effects ofenterprise systems...

Despite evidence of a positive relationship between informationtechnology (IT) investments and firm performance, results still varyacross firms and performance measures. We explore two organizationalexplanations for this variation: differences in firms’ ITinvestment allocations and their IT...

Understanding information technology’s (ITs) contribution to business value is an imperative issue, and while we have attempted to untangle the relationship between IT and business value with some success, our knowledge of specific factors leading to ITs contribution to business value still...