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This paper's origins lie in a perceived paradox whereby companies in Britain's financial services sector were externally promoted as ‘world class’ yet on a major peer survey of company reputations performed relatively weakly. The nature of this is explored across several components of...
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Abstract:Purpose – To investigate the extent of retail change in the UK grocery sector over the last 30 years.Design/methodology/approach – In 1980 a press article by Richard Milner andPatience Wheatcroft attempted to anticipate retail change by 1984. Taking that as atemplate we examine how...
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