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Tracing reputation risks in retailing and higher-education services
Suominen, Kati; Järvinen, Raija - In: Journal of retailing and consumer services 20 (2013) 2, pp. 207-217
Persistent link: https://www.econbiz.de/10009734313
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Factors affecting the consumers' willingness to claim product replacement
Salim, Agus - In: European research studies 21 (2018) 3, pp. 348-361
Persistent link: https://www.econbiz.de/10012220316
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Grocers' window displays : the eclipse of a British tradition
Kinney, Dave; Lyon, Phil - In: International journal of consumer studies 37 (2013) 5, pp. 467-472
Persistent link: https://www.econbiz.de/10009792248
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How customer "learn" to work for retailers
Cassidy, Kim; Baron, Steve; Lu, Xiaoming - In: Journal of marketing management : MM 31 (2015) 17/18, pp. 1747-1772
Persistent link: https://www.econbiz.de/10011406190
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The great new shopping idea : introducing self-service retailing in the British Isles
Morrison, Kathryn A. - In: History of retailing and consumption 9 (2023) 1, pp. 57-81
Persistent link: https://www.econbiz.de/10014391883
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The impact of service quality, self-service technology, and the corporate image on customer satisfaction and customer revisit intention among luxury hotels in Kuala Lumpur, Malaysi...
Li, Shimiao - In: International journal of services, economics and management 11 (2020) 1, pp. 48-70
Persistent link: https://www.econbiz.de/10012256814
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Die Warenplazierung als absatzpolitisches Instrument im Selbstbedienungseinzelhandel
Müller, Heinz - 1982
Persistent link: https://www.econbiz.de/10000073140
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Kundenzufriedenheit mit Selbstbedienungskassen im Handel : der Erklärungsbeitrag ausgewählter verhaltenswissenschaftlicher Theorien
Boslau, Madlen - 2009 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003879294