The Leader's Guide to Storytelling; CONTENTS; Preface; Introduction; Part One: The Role of Story in Organizations; 1 Telling the Right Story: Choosing the Right Story for the Leadership Challenge at Hand; 2 Telling the Story Right: Four Key Elements of Storytelling Performance; Part Two: Eight Narrative...

The book introduces the concept of narrative intelligence-an ability to understand and act and react agilely in the quicksilver world of interacting narratives. It shows why this is key to the central task of leadership, what its dimensions are, and how you can measure it. The book's lucid...

Purpose: The author explains how an obsession with delivering customer value at Amazon is enabled and driven by customer-driven metrics. Design/methodology/approach: The article describes how at Amazon, metrics are established in advance of every activity and specify what actions are expected...

Purpose: The article warns that genuine business agility is not easily achieved despite the many consultants offering their services as specialists. It lays out the elements of the best practice approach – the methodology of Agile management. Design/methodology/approach: Using Toyota as an...

Purpose: A report on a management conference with a notable history of showcasing world leading firms—the Global Peter Drucker Forum—which met in the Imperial Palace in Vienna Austria for its eleventh annual get-together, this time on the overall theme of “the power of ecosystems.”...

Purpose: When firms embrace an adaptive interactive development mindset—obsessing over the needs of customers, systematically working in small self-organizing teams working in short cycles, operating as a network rather than command-and-control hierarchy—its software developers can work...

Purpose: Some organizations are responding to the opportunity of innovation, while others are not. Harvard innovation expert Stefan H. Thomke says a key reason for the slow pace of innovation is that most organizations lack "a culture of experimentation." In this article the author explains the...