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Application of an integrated MCDM approach in selecting outsourcing strategies in hotel industry

Sakhuja, Sumit; Jain, Vipul; Dweiri, Fikri - In: International journal of logistics systems and management 20 (2015) 3, pp. 304-324

Persistent link: https://www.econbiz.de/10011393050

A fuzzy MCDM model with objective and subjective weights for evaluating service quality in hotel industries

Zoraghi, Nima; Amiri, Maghsoud; Talebi, Golnaz; Zowghi, … - In: Journal of industrial engineering international 9 (2013), pp. 1-13

This paper presents a fuzzy multi-criteria decision-making (FMCDM) model by integrating both subjective and objective weights for ranking and evaluating the service quality in hotels. The objective method selects weights of criteria through mathematical calculation, while the subjective method...

Persistent link: https://www.econbiz.de/10010225042

Evaluating and ranking hotels offering e-service by integrated approach of Webqual and fuzzy AHP

Shahin, Arash; Pool, Javad Khazaei; Poormostafa, Mehdi - In: International journal of business information systems : … 15 (2014) 1, pp. 84-104

Persistent link: https://www.econbiz.de/10010381563

Proposing a new hierarchical framework for the evaluation of quality management practices : a new combined fuzzy hybrid MCDM approach

Abbas Mardani; Ahmad Jusoh; Zavadskas, Edmundas Kazimieras - In: Journal of business economics and management 17 (2016) 1, pp. 1-16

Persistent link: https://www.econbiz.de/10011516578

Trapezoidal interval type-2 fuzzy analytical hierarchy process technique for biophilic element/design selection in lodging industry

Gupta, Neha; Lee, Seung Hyun - In: Journal of the Operational Research Society 74 (2023) 7, pp. 1613-1627

Persistent link: https://www.econbiz.de/10014336254

The use of MCDM approach to benchmark suppliers' collaboration in new product development for Thai auto-part manufacturers

Detcharat Sumrit - In: International journal of process management and … 12 (2022) 2, pp. 159-183

Persistent link: https://www.econbiz.de/10013256873

A multicriteria model on calculating the Sustainable Business Excellence Index of a firm with fuzzy AHP and TOPSIS

Metaxas, Ioannis N.; Kuluriōtēs, Dēmētrios; … - In: Benchmarking : an international journal ; BIJ 23 (2016) 6, pp. 1522-1557

Persistent link: https://www.econbiz.de/10011540766

Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily

Lupo, Toni - In: Journal of air transport management 42 (2015), pp. 249-259

Persistent link: https://www.econbiz.de/10010481998

Evaluation of retail service quality : a fuzzy AHP approach

Gopalam, Rema; Sreekumar; Satpathy, Biswajit - In: Benchmarking : an international journal ; BIJ 22 (2015) 6, pp. 1058-1080

Persistent link: https://www.econbiz.de/10011406578

Developing a benchmarking model for subjective well-being : a combined approach using structural equation modeling and fuzzy AHP

Aggarwal, Arun; Kukreja, Vinay; Nobi, Kamrunnisha - In: International journal of quality and service sciences 15 (2023) 3/4, pp. 205-238

Persistent link: https://www.econbiz.de/10014432470

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