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Improving relationship quality during the crisis
Guillén, Marta Estrada; Monferrer-Tirado, Diego; … - In: The service industries journal 40 (2020) 3/4, pp. 268-289
Persistent link: https://www.econbiz.de/10012208503
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The Impact of Practical Relevance on Training Transfer : Evidence from a Service Quality Training Program for German Bank Clerks
Liebermann, Susanne; Hoffmann, Stefan - 2008
from 213 German bank employees who attended a training program aimed at improving service quality. As hypothesized, the …
Persistent link: https://www.econbiz.de/10014217987
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Emotional intelligence (EI) capabilities training : can it develop EI in project teams?
Turner, Rebecca; Lloyd-Walker, Beverley - In: International journal of managing projects in business 1 (2008) 4, pp. 512-534
Persistent link: https://www.econbiz.de/10003933554
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Developing emotional intelligence abilities through team-based learning
Clarke, Nicholas - In: Human resource development quarterly 21 (2010) 2, pp. 119-138
Persistent link: https://www.econbiz.de/10003995411
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An empirical study of a leadership development training program and its impact on emotional intelligence quotient (EQ) scores
Muyia, Helen M.; Kacirek, Kit - In: Advances in developing human resources : ADHR 11 (2009) 6, pp. 703-718
Persistent link: https://www.econbiz.de/10003963563
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Emotional ability training and mindful eating
Kidwell, Blair; Hasford, Jonathan; Hardesty, David M. - In: Journal of marketing research : JMR 52 (2015) 1, pp. 105-119
Persistent link: https://www.econbiz.de/10010526402
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Assessing and training leader's emotional intelligence, and testing its influence on leaders' employees
Zammuner, Vanda L.; Dionisio, Domenico; Prandi, Katja; … - In: Journal of management and change (2013) 1/2, pp. 145-165
Persistent link: https://www.econbiz.de/10010378975
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To reveal or conceal? : managers' disclosures of private information during emotional intelligence training
Thory, Kathryn - In: Human resource development quarterly 27 (2016) 1, pp. 41-66
Persistent link: https://www.econbiz.de/10011486101
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Developing meaningfulness at work through emotional intelligence training
Thory, Kathryn - In: International journal of training and development 20 (2016) 1, pp. 58-77
Persistent link: https://www.econbiz.de/10011565646