Business Process -- Business Process Modeling -- Business Process Approaches -- Process Analysis -- Knowledge Management -- Simulation -- Data Modeling -- Phase 1: Process Identification -- Phase 2: Process Modeling -- Phase 3: Process Improvement and Innovation -- Phase 4: System Development --...

Decision support systems have experienced a marked increase in attention and importance over the past 25 years. The aim of this book is to survey the decision support system (DSS) field – covering both developed territory and emergent frontiers. It will give the reader a clear understanding of...