Sales cannibalization – i.e., intra-organizational sales diversion – bears a prominent role in the competitive upheavals within Information Technology markets. However, detection and measurement thereof have only raised lukewarm interest among Information Systems scholars so far. To their...

Sales cannibalization – i.e., intra-organizational sales diversion – bears a prominent role in the competitive upheavals within Information Technology markets. However, detection and measurement thereof have only raised lukewarm interest among Information Systems scholars so far. To their...

Pioneered by Apple’s App Store, online sales channels for software applications have acquired a prominent role in the consumer software market. This success has been a catalyst for several vendors of enterprise application software, who opened their own online sales channel alongside...