Card issuers have mainly relied on rewards programs as their main strategic driver to increase electronic payments. However, there is scarce evidence on the effectiveness of rewards programs. This paper offers novel evidence on two key issues: i) it measures the impact of rewards programs on the...

Card issuers have mainly relied on rewards programs as their main strategic driver to increase electronic payments. However, there is scarce evidence on the effectiveness of rewards programs. This paper offers novel evidence on two key issues: i) it measures the impact of rewards programs on the...

This study investigates whether the use of mobile payment technology is associated with individuals' credit card (mis-)behavior. Using a sample of more than 25,000 US households, we find that individuals using their smartphones to conduct mobile payments are more likely to exhibit costly credit...