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Mexico's medical tourism healthcare service quality : a content analysis of international patients' online testimonials
Guiry, Michael; Morgan, Audra - In: International journal of leisure and tourism marketing … 7 (2021) 2, pp. 105-135
Persistent link: https://www.econbiz.de/10012513489
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Patient satisfaction in hospital emergency services : a perspective from Portugal
Polónia, Daniel Ferreira; Dias, Ana Alexandra da Costa; … - In: International journal of productivity and quality … 31 (2020) 3, pp. 349-368
Persistent link: https://www.econbiz.de/10012516301
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How teams impact patient satisfaction : a review of the empirical literature
Hoff, Timothy; Prout, Kathryn; Carabetta, Shannon - In: Health care management review : HCM review 46 (2021) 1, pp. 75-85
Persistent link: https://www.econbiz.de/10012520520
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The importance of evaluating inpatients? : satisfaction with emphasis on the aspect of confidence
Gavurova, Beata; Kubak, Matus - In: Oeconomia Copernicana 12 (2021) 3, pp. 821-848
Persistent link: https://www.econbiz.de/10012653902
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Production and quality performance of healthcare services in EU countries during the economic crisis
Mitropoulos, Panagiotis - In: Operational research : an international journal 21 (2021) 2, pp. 857-873
Persistent link: https://www.econbiz.de/10012584087
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Assessing lean satisfaction and its enablers : a care provider perspective
Assadej Vanichchinchai - In: Operations management research : OMR ; advancing … 14 (2021) 1/2, pp. 95-106
Persistent link: https://www.econbiz.de/10012584259
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Modelling health care customer satisfaction : evidence from Serbia
Rajić, Tamara; Rakić, Ana; Milošević, Isidora - In: Serbian journal of management : an international … 16 (2021) 1, pp. 125-145
Persistent link: https://www.econbiz.de/10012618922
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The analysis of patients’ revisits intention factors in sub-urban hospital
Yuniarti; Hidayat, Anas - 2021
Persistent link: https://www.econbiz.de/10012619853
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Improving the registration process in a healthcare facility with lean principles
Nino, Valentina; Martinez, Kenneth J.; Gomez, Karina; … - In: Journal of industrial engineering and management : JIEM 14 (2021) 3, pp. 538-551
Purpose: Process improvement in service industries, like the registration process in a hospital, can be achieved with … satisfaction in a hospital in Montana. The clinics involved in the study included pediatrics (P), internal medicine (IM), and …
Persistent link: https://www.econbiz.de/10012598993