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The antecedents and consequences of job stress of flight attendants : evidence from Taiwan
Chen, Ching-fu; Kao, Ya-ling - In: Journal of air transport management 17 (2011) 4, pp. 253-255
Persistent link: https://www.econbiz.de/10009408982
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Work stress and well-being in the hotel industry
O’Neill, John W.; Davis, Kelly - In: International journal of hospitality management 30 (2011) 2, pp. 385-390
Persistent link: https://www.econbiz.de/10008908372
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Burned! : the impact of work aspects, injury, and job satisfaction on unionized cooks' intentions to leave the cooking occupation
Young, Cheri A.; Corsun, David L. - In: Journal of hospitality & tourism research : JHTR ; the … 34 (2010) 1, pp. 78-102
Persistent link: https://www.econbiz.de/10003968134
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Emotional labour and its psychometric outcomes on the service providers of the hotel industry
Saini, Dipneet; Singh, Manjit - In: International journal of leisure and tourism marketing … 7 (2020) 1, pp. 44-66
Persistent link: https://www.econbiz.de/10012513427
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Examining the impacts of job stress and job satisfaction on hotel employees' eating behavior
Okumus, Bendegul; Chaulagain, Suja; Giritlioglu, Ibrahim - In: Journal of hospitality marketing & management 28 (2019) 5, pp. 558-575
Persistent link: https://www.econbiz.de/10012176676
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High-performance work practices, career satisfaction, and service recovery performance : a study of flight attendants
Karatepe, Osman M.; Vatankhah, Sanaz - In: Tourism review : the official journal of the AIEST 70 (2015) 1, pp. 56-71
Persistent link: https://www.econbiz.de/10011344501
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Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon; Ok, Chihyung; Lee, Seung-hoon; Lee, Choong-Ki - In: Journal of travel research : a quarterly publication of … 57 (2018) 3, pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
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What influences company attachment and job performance in the COVID-19 era? : airline versus hotel employees
Han, Heesup; Lee, Kai-Sean; Kim, Seongseop; Wong, … - In: Tourism management perspectives : TMP 44 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013494129
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An investigation of the moderating effects of organizational commitment on the relationships between work-family conflict and job satisfaction among hospitality employees in India
Namasivayam, Karthik; Zhao, Xinyuan - In: Tourism management : research, policies, practice 28 (2007) 5, pp. 1212-1223
Persistent link: https://www.econbiz.de/10003501027
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Moderating effects of gender and organizational level between role stress and job satisfaction among hotel employees
Kim, Peter Beomcheol; Murrmann, Suzanne K.; Lee, Gyumin - In: International journal of hospitality management 28 (2009) 4, pp. 612-619
Persistent link: https://www.econbiz.de/10003875875