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Impact of TQM on organisational performance : the case of Indian manufacturing and service industry

Singh, Vedant; Kumar, Akshay; Singh, Tej - In: Operations research perspectives 5 (2018), pp. 199-217

This study is principally focused on the implementation of Total Quality Management (TQM) in Indian industries and to study its influence on the organizational performance. The study has been conducted in five manufacturing and three service companies in north India. The selected companies are...

Persistent link: https://www.econbiz.de/10011957138

Extent of managerial IT use, learning routines, and firm performance : a structural equation modeling of their relationship

Maiga, Adam S.; Nilsson, Anders; Jacobs, Fred A. - In: International journal of accounting information systems 14 (2013) 4, pp. 297-320

Persistent link: https://www.econbiz.de/10010234081

Exploring lean healthcare practice and supply chain innovation for Malaysian healthcare industry

Nurul Fadly Habidin; Nurul Aifaa Shazali; Naimah Ali; … - In: International journal of business excellence 7 (2014) 3, pp. 394-410

Persistent link: https://www.econbiz.de/10010422026

Integrating TQM and HRM to achieve a higher knowledge sharing in Malaysian service firms : an SEM approach

Ooi, Keng-boon; Arumugam, Veeri; Lee, Voon-Hsien; Wooi, … - In: International journal of services, economics and management 4 (2012) 3, pp. 186-208

Persistent link: https://www.econbiz.de/10009675237

A structural equation model of TQM, market orientation and service quality : evidence from a developing nation

Lam, Siew-yong; Lee, Voon-Hsien; Ooi, Keng-boon; … - In: Managing service quality : MSQ ; an international journal 22 (2012) 3, pp. 281-309

Persistent link: https://www.econbiz.de/10009562206

Enhancing organizational performance of Malaysian SMEs : the role of HRM and organizational learning capability

Lai Wan Hooi; Ngui, Kwang Sing - In: International journal of manpower 35 (2014) 7, pp. 973-995

Persistent link: https://www.econbiz.de/10010424797

The impact of TQM practices on learning organisation and customer orientation : a survey of small service organisations in Malaysia

Ang, Yueh-Sin; Lee, Voon-Hsien; Tan, Boon-In; Chong, … - In: International journal of services, economics and management 3 (2011) 1, pp. 62-77

Persistent link: https://www.econbiz.de/10008908355

Lean production supply chain management as driver towards enhancing product quality and business performance : case study of manufacturing companies in Malaysia

Agus, Arawati; Hajinoor, Mohd Shukri - In: International journal of quality & reliability management 29 (2012) 1, pp. 92-121

Persistent link: https://www.econbiz.de/10009490053

Corporate social responsibility practices, Iso 26000 efforts and CSR performance in Malaysian automotive industry

Nursyazwani Mohd Fuzi; Nurul Fadly Habidin; Auni Fatin … - In: International journal of managerial and financial accounting 5 (2013) 3, pp. 277-293

Persistent link: https://www.econbiz.de/10010361588

ISO 26000 efforts and corporate social responsibility performance in Malaysian automotive industry

Nurul Fadly Habidin; Nursyazwani Mohd Fuzi; Farah … - In: International journal of business excellence 7 (2014) 4, pp. 515-529

Persistent link: https://www.econbiz.de/10011296473

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