This article analyses the impact of telecommunication technologies on tourism distribution channels for small and medium enterprises.

Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- List of Illustrations -- Introduction -- 1 The Separation of the Naïve from the Reevaluated Destination Image by Using Benefit Segmentation and the Analysis of the Resulting Perceptions -- 2 Forecasting Tourism Flows...

Cover -- Guest editorial -- Tourism information technology research trends: 1990-2016 -- Tourists' shifting perceptions of UNESCO heritage sites: lessons from Jeju Island-South Korea -- Gamified mobile experiences: smart technologies for tourism destinations -- Smart hospitality: Taiwan hotel...

Frontmatter -- Contents -- Figures -- Tables -- Acronyms -- Contributors -- 1. Towards a Conceptual Framework: An Introduction / Costa, Carlos / Panyik, Emese / Buhalis, Dimitrios -- Part 1: Territory -- 2. The Mutation of Cultural Landscapes: The ‘Unplanned’ Tourism Map of Europe /...

Frontmatter -- Contents -- Editors -- Contributing Authors -- Acknowledgements -- Foreword -- 1. Introduction / Ambrose, Ivor / Darcy, Simon / Buhalis, Dimitrios -- Section 1: Policies and Strategies for Accessible Tourism -- 2. European Policies for Accessible Tourism / Ambrose, Ivor -- 3....

Frontmatter -- Contents -- Figures -- Tables -- Acronyms -- Contributors -- 1. A Comparative Approach to European Tourism Planning and Organisation Systems: An Introduction / Costa, Carlos / Panyik, Emese / Buhalis, Dimitrios -- Part 1: Northern Europe -- 2. Tourism in Denmark: From Ugly...

Frontmatter -- Contents -- Acknowledgements -- Contributors -- Foreword -- Chapter 1. Introduction: From Disabled Tourists to Accessible Tourism / Darcy, S. / Buhalis, D. -- Chapter 2. Conceptualising Disability / Darcy, S. / Buhalis, D. -- Chapter 3. Accessibility: A Key Objective for the...