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A tri-dimensional approach for...
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Consumer behaviour
32
Konsumentenverhalten
29
Emotion
28
Australia
25
Australien
23
Relationship marketing
21
Beziehungsmarketing
17
Social marketing
17
Credit cards
16
Social Marketing
12
China
11
Dienstleistungsqualität
11
Service quality
11
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11
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10
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10
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9
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9
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9
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9
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9
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8
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8
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7
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6
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6
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6
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5
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5
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5
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5
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19
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English
235
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47
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Russell-Bennett, Rebekah
139
Worthington, Steve
74
Härtel, Charmine E. J.
72
Previte, Josephine
18
Baron, Steve
16
Ashkanasy, Neal M.
15
Zainuddin, Nadia
15
Letheren, Kate
12
Mulcahy, Rory
12
Parkinson, Joy
8
Samaratunge, Ramanie
8
Zerbe, Wilfred J.
8
Drennan, Judy
7
Rosenbaum, Mark Scott
7
Fujimoto, Yuka
6
Horne, Suzanne
6
McAndrew, Ryan
6
Dagger, Tracey
5
Fisk, Raymond P.
5
Leo, Cheryl
5
Mulcahy, Rory Francis
5
Welch, Peter
5
Wijewardena, Nilupama
5
Andrews, Lynda
4
Coote, Leonard V.
4
Gallegos, Danielle
4
Glavas, Charmaine
4
Harris, Lloyd C.
4
Härtel, Charmine
4
Krzeminska, Anna
4
Lloyd, Shannon
4
McColl-Kennedy, Janet R.
4
Rosenbaum, Mark S.
4
Tombs, Alastair
4
Beamond, Maria Teresa
3
Chell, Kathleen
3
Devlin, James
3
Durkin, Mark
3
Farndale, Elaine
3
Ganesan-Lim, Cheryl
3
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Institute for Retail Studies <Stirling>
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Journal of Services Marketing
19
The journal of services marketing
17
International Journal of Bank Marketing
16
Journal of marketing management : MM
11
Research on emotion in organizations
10
International Journal of Retail & Distribution Management
9
Retail and Distribution Management
9
Journal of Social Marketing
8
International journal of retail & distribution management
7
Journal of business research : JBR
7
Journal of management & organization : journal of Australian and New Zealand Academy of Management
7
Australasian marketing journal
6
European Journal of Marketing
6
European journal of marketing : EJM
6
Journal of Service Theory and Practice
6
Journal of retailing and consumer services
6
Health marketing quarterly
5
Journal of management & organization : JMO
5
Emerald insight
4
The international journal of bank marketing : IJBM
4
Asia Pacific : journal of human resources
3
Journal of managerial psychology
3
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3
Journal of service theory and practice
3
Managing cultural diversity in Asia : a research companion
3
Academy of Management learning & education : AMLE
2
Asia Pacific journal of marketing and logistics
2
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
2
Australian journal of management
2
British journal of management : BJM
2
European retail research
2
Journal of Business Research
2
Journal of Financial Transformation
2
Journal of business ethics : JOBE
2
Journal of business venturing
2
Journal of marketing education : JME
2
Journal of nonprofit & public sector marketing
2
Journal of payments strategy & systems
2
Journal of service management
2
Managing gender diversity in Asia : a research companion
2
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ECONIS (ZBW)
152
Other ZBW resources
78
OLC EcoSci
35
BASE
10
RePEc
5
USB Cologne (EcoSocSci)
2
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11
Social marketing
Russell-Bennett, Rebekah
- In:
The marketing book
,
(pp. 508-532)
.
2016
Persistent link: https://www.econbiz.de/10011471735
Saved in:
12
Banking at the checkout : are financial services a core competence for retailers?
Welch, Peter
;
Worthington, Steve
- In:
The European retail digest : the authoritative guide to …
56
(
2007/08
),
pp. 51-59
Persistent link: https://www.econbiz.de/10003704216
Saved in:
13
Banking without the banks
Worthington, Steve
;
Welch, Peter
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
2
,
pp. 190-201
Persistent link: https://www.econbiz.de/10009011809
Saved in:
14
Credit cards in a Chinese cultural context : the young, affluent Chinese as early adopters
Worthington, Steve
;
Thompson, Frauke Mattison
;
Stewart, …
- In:
Journal of retailing and consumer services
18
(
2011
)
6
,
pp. 534-541
Persistent link: https://www.econbiz.de/10009375652
Saved in:
15
Organisational capabilities and relationship quality : performance implications for palm oil processors in Malaysia
Tan, Yew Chong
;
Mavondo, Felix
;
Worthington, Steve
- In:
Asia Pacific journal of marketing and logistics
23
(
2011
)
2
,
pp. 152-164
Persistent link: https://www.econbiz.de/10009153427
Saved in:
16
Co-destruction of value in context : cases from retail banking
Worthington, Steve
;
Durkin, Mark
- In:
The marketing review
12
(
2012
)
3
,
pp. 291-307
Persistent link: https://www.econbiz.de/10009712777
Saved in:
17
On the potential for Twitter to add value in retail bank relationships
Murray, Lisa
;
Durkin, Mark
;
Worthington, Steve
;
Clark, …
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
4
,
pp. 277-290
Persistent link: https://www.econbiz.de/10010497731
Saved in:
18
Fairness and financial services in Australia and the United Kingdom
Worthington, Steve
;
Devlin, James
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
4
,
pp. 289-304
Persistent link: https://www.econbiz.de/10009782600
Saved in:
19
Information is useful, but knowledge is power! : loyalty programmes and how they can benefit retailers
Worthington, Steve
;
Fear, Josh
- In:
European retail research
24
(
2010
)
2
,
pp. 69-91
Persistent link: https://www.econbiz.de/10008760377
Saved in:
20
Concessionaires : a strategic option for retailers
Worthington, Steve
- In:
European journal of marketing : EJM
22
(
1988
)
3
,
pp. 14-20
Persistent link: https://www.econbiz.de/10001049959
Saved in:
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