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I'm no expert, but … ? : consumer use of supportive digital tools in health services
Bocking, Helen; Russell-Bennett, Rebekah; Letheren, Kate - In: Journal of service theory and practice 32 (2022) 2, pp. 105-131
Persistent link: https://www.econbiz.de/10013190858
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Branding beyond the gender binary
Cooke, Angelica; Russell-Bennett, Rebekah; Wang, Di; … - In: Psychology & marketing 39 (2022) 8, pp. 1621-1632
Persistent link: https://www.econbiz.de/10013280177
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An identity-based model explaining online donor appreciation
Chell, Kathleen; Mortimer, Gary; Masser, Barbara M.; … - In: Australasian marketing journal : AMJ ; official journal … 31 (2023) 1, pp. 13-24
Persistent link: https://www.econbiz.de/10014228869
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Brace yourself! : why managers should adopt a synthetic media incident response playbook in an age of falsity and synthetic media
Whittaker, Lucas; Kietzmann, Jan; Letheren, Kate; … - In: Business horizons 66 (2023) 2, pp. 277-290
Persistent link: https://www.econbiz.de/10014281717
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Services marketing : a managerial approach
Russell-Bennett, Rebekah - 2003
Persistent link: https://www.econbiz.de/10013490002
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The value of health and wellbeing: an empirical model of value creation in social marketing
Zainuddin, Nadia; Russell-Bennett, Rebekah; Previte, … - In: European journal of marketing : EJM 47 (2013) 9, pp. 1504-1524
Persistent link: https://www.econbiz.de/10010175787
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The impact of service contact type and demographic characteristics on service quality perceptions
Ganesan-Lim, Cheryl; Russell-Bennett, Rebekah; Dagger, … - In: The journal of services marketing 22 (2008) 6-7, pp. 550-561
Persistent link: https://www.econbiz.de/10008140447
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Do we think and feel alike? : field evidence on developing a shared reality when dealing with service robots
Steins, Mark; Becker, Marc; Odekerken-Schröder, Gaby; … - In: Journal of business research : JBR 180 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10014556472
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Healing the digital divide with digital inclusion : enabling human capabilities
Fisk, Raymond P.; Gallan, Andrew S.; Joubert, Alison M.; … - In: Journal of service research 26 (2023) 4, pp. 542-559
Persistent link: https://www.econbiz.de/10014580314
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Understanding contextual determinants of likely online advocacy by millennial donors
Chell, Kathleen; Mortimer, Gary; Dang, Thy; … - In: Nonprofit and voluntary sector quarterly : journal of … 53 (2024) 2, pp. 321-347
Persistent link: https://www.econbiz.de/10014581469