The purpose of this paper is to evaluate different quality approaches in managing innovation and new product development (NPD) and to examine these with particular reference to the quality enablers/mechanisms that each approach provides. An attempt has also been made to provide an introduction...

There are challenges to quality assurance process in Higher Education Institutions in the world. These challenges are crucial to continual improvement in the quality assurance process. In this study, the challenges in East Asian nations, Africa, and European nations. Each continent demands a...

This study aims to discuss the evolution, principles, and stages of total quality management (TQM) in public health care organizations. It also makes a comparison that how case organizations think about quality and TQM along with its applicability within public sector. The study can be...

The implementation of the sustainability mega-trend has been increasing in large companies, listed for many years in order to respond to stakeholder`s interests. One of the objectives of the paper is to identify how the sustainable investments behaves with business objectives in terms of total...

This study empirically reveals the influence of the TQM elements comprising leadership, people management, process management, customer focus, information & analysis and strategic planning on the organizational performance in the manufacturing sector of Pakistan. The data were collected through...

Globally, there are great efforts made by organisations to improve effectiveness and systems to remain competitive in ever-changing business markets. Total quality management (TOM) has become a philosophy that most companies adopt once they reach a state where it would like to have a system...

The wide success of Business Excellence Models (BEM) and their associated National Quality Awards(NQA) such as the Deming Prize (DP), the Malcolm Baldrige National Quality Award (MBNQA), and theEuropean Quality Award (EQA), has encouraged many other countries to develop their own quality...

This study is principally focused on the implementation of Total Quality Management (TQM) in Indian industries and to study its influence on the organizational performance. The study has been conducted in five manufacturing and three service companies in north India. The selected companies are...

The results of the development of a modified quality function deployment (QFD) method, obtained for the first time to improve the product quality planning process in the metal cutting of laser technologies confirming the dynamics of open innovation, are presented. When using new marketing...