Trusting any information on web is psychosomatic and subliminal by nature. The decision is left on the requestor to assess, judge and corroborate the contents contained in the websites before perceiving it. This is of acute concern when websites deal with sensitive issues like health. There is...

Rapid advancements in technology over the last two decades played a key role in increasing the utilizations of mobile banking applications. Banks are providing this service to allow their customers to access their accounts anytime anywhere. Although many studies have assessed user satisfaction...

Keeping in view the increasing importance of users in shaping and acceptance of Information Systems (IS) products, there is a need for deeper understanding of IS user requirements. However, currently there is a gap in IS literature. Virtually no theory-based Typological Scheme (TS) exists for IS...

This article describes how the Internet of Things (IoT) is a new paradigm shift in information technology (IT). The IoT manifests the phenomenon of ubiquitous computing when objects or ‘things' are connected to the Internet providing automated services related to the things. However, few...

As a country nearing EU accession, Croatia faces many political, legal and economical challenges. Harmonisation with EU laws within the public sector is one of the most challenging steps in Croatia's accession process. Under the rubric of public sector services, public healthcare is one of the...

This paper tries to connect the successful implementation and operation of the ERP (Enterprise Resource Planning) information systems with people and their characteristics through a pilot survey. It examines the human factors that influence ERP user satisfaction. The presented survey tests 14...

This paper gives a traditional review and meta-analysis of the literature on management support systems (MSS) success. Based on an extensive survey of published research in the problem domain factors, affecting MSS success as presented. Both a theoretical examination and an overview of empirical...

The study was conducted to validate the application of DeLone & McLean¡¯s Information System (IS) success model (2003) in a local setup in Kenya and to evaluate the success of an enterprise resource planning (ERP) system from a user perspective. It was carried out at Coffee Research Foundation...

This study uses artificial intelligence and big data technologies to develop a chatbot prototype for veterinary consultations. To understand pet owners' behavioral intentions to use the chatbot for veterinary consultations, we modify the technology acceptance model to develop a usage intention...