Snyder, Kristen; Hedlund, Christer; Ingelsson, Pernilla; … - In: International Journal of Quality and Service Sciences 9 (2017) 3/4, pp. 484-497
Purpose The purpose of this paper is to identify constraints and possibilities to develop a value-based leadership in manufacturing using storytelling as a co-creative method and process. Design/methodology/approach A multi-site case study was conducted in which storytelling was used as a data...