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The role of competence in initiating the transition from products to service
Bjurklo, Margareta; Edvardsson, Bo; Gebauer, Heiko - In: Managing service quality : MSQ ; an international journal 19 (2009) 5, pp. 493-510
Persistent link: https://www.econbiz.de/10008316361
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Match or mismatch : strategy-structure configurations in the service business of manufacturing companies
Gebauer, Heiko; Edvardsson, Bo; Gustafsson, Anders; … - In: Journal of service research : JSR 13 (2010) 2, pp. 198-215
Persistent link: https://www.econbiz.de/10003982855
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The impact of service orientation in corporate culture on business performance in manufacturing companies
Gebauer, Heiko; Edvardsson, Bo; Bjurko, Margareta - In: Journal of service management 21 (2010) 2, pp. 237-259
Persistent link: https://www.econbiz.de/10003987104
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Service business development in small and medium capital goods manufacturing companies
Gebauer, Heiko; Paiola, Marco; Edvardsson, Bo - In: Managing service quality : MSQ ; an international journal 20 (2010) 2, pp. 123-139
Persistent link: https://www.econbiz.de/10003964459
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Service business development in small- to medium-sized equipment manufacturers
Paiola, Marco; Gebauer, Heiko; Edvardsson, Bo - In: Journal of business-to-business marketing 19 (2012) 1, pp. 33-66
Persistent link: https://www.econbiz.de/10009522905
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A capability perspective on service business development in small and medium-sized suppliers
Gebauer, Heiko; Paiola, Marco; Edvardsson, Bo - In: Scandinavian journal of management 28 (2012) 4, pp. 321-339
Persistent link: https://www.econbiz.de/10009655522
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Service business development in small and medium capital goods manufacturing companies
Gebauer, Heiko; Paiola, Marco; Edvardsson, Bo - In: Managing service quality : MSQ ; an international journal 20 (2010) 2, pp. 123-140
Persistent link: https://www.econbiz.de/10008391987
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The impact of service orientation in corporate culture on business performance in manufacturing companies
Gebauer, Heiko; Edvardsson, Bo; Bjurko, Margareta - In: Journal of service management 21 (2010) 2, pp. 237-260
Persistent link: https://www.econbiz.de/10008406344
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A capability perspective on service business development in small and medium-sized suppliers
Gebauer, Heiko; Paiola, Marco; Edvardsson, Bo - In: Scandinavian journal of management 28 (2012) 4, pp. 321-340
Persistent link: https://www.econbiz.de/10010026926
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Service Business Development in Small- to Medium-Sized Equipment Manufacturers
Paiola, Marco; Gebauer, Heiko; Edvardsson, Bo - In: Journal of business-to-business marketing 19 (2012) 1, pp. 33-67
Persistent link: https://www.econbiz.de/10009827377