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The effects of brand relationship quality on responses to service failure of hotel consumers
Xie, Danhong; Heung, Vincent C.S. - In: International journal of hospitality management 31 (2012) 3, pp. 735-745
Persistent link: https://www.econbiz.de/10009846373
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Effects of tour leader's service quality on agency's reputation and customers' word-of-mouth
Heung, Vincent C. S. - In: Journal of vacation marketing : an international journal 14 (2008) 4, pp. 305-315
Persistent link: https://www.econbiz.de/10003788515
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International franchising : opportunities for China's state-owned hotels?
Heung, Vincent C. S.; Zhang, Hanqin Qiu; Jiang, Chen - In: International journal of hospitality management 27 (2008) 3, pp. 368-380
Persistent link: https://www.econbiz.de/10003742801
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Play or not to play : an analysis of the mechanism of the zero-commission Chinese outbound tours through a game theory approach
Zhang, Hanqin Qiu; Heung, Vincent C. S.; Yan, York Qi - In: Tourism management : research, policies, practice 30 (2009) 3, pp. 366-371
Persistent link: https://www.econbiz.de/10003838409
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A conceptual model of medical tourism : implications for future research
Heung, Vincent C. S.; Kucukusta, Deniz; Song, Haiyan - In: Journal of travel and tourism marketing 27 (2010) 3, pp. 236-251
Persistent link: https://www.econbiz.de/10003985051
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Medical tourism development in Hong Kong : an assessment of the barriers
Heung, Vincent C. S.; Kucukusta, Deniz; Song, Haiyan - In: Tourism management : research, policies, practice 32 (2011) 5, pp. 995-1005
Persistent link: https://www.econbiz.de/10009159851
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Deploying self-service technology in luxury hotel brands : perceptions of business travelers
Kucukusta, Deniz; Heung, Vincent C. S.; Hui, Sandy - In: Journal of travel and tourism marketing 31 (2014) 1/2, pp. 55-70
Persistent link: https://www.econbiz.de/10010361821
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Influence of restaurant atmospherics on patron satisfaction and behavioral intentions
Heung, Vincent C. S.; Gu, Tianming - In: International journal of hospitality management 31 (2012) 4, pp. 1167-1177
Persistent link: https://www.econbiz.de/10009566982
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Wellness Tourism in China: Resources, Development and Marketing
Heung, Vincent C. S.; Kucukusta, Deniz - In: International journal of tourism research 15 (2013) 4, pp. 346-359
Persistent link: https://www.econbiz.de/10010141506