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High-involvement human resourc...
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Personalmanagement
22,038
Human Resource Management
21,877
Taiwan
13,594
Leistungsmotivation
9,058
Work motivation
8,890
Arbeitsverhalten
8,194
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8,098
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4,617
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3,099
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3,059
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3,053
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2,941
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2,927
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2,825
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2,806
Motivation
2,615
Verhalten in Organisationen
2,500
Organizational behaviour
2,495
Arbeitskräfte
2,439
Workforce
2,430
Verkaufspersonal
2,389
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2,388
Konsumentenverhalten
2,365
Consumer behaviour
2,362
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2,317
Firm performance
2,273
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2,131
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2,040
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Brewster, Chris
132
Budhwar, Pawan S.
119
Cooke, Fang Lee
86
Scholz, Christian
83
Jang, Soocheong
81
Warner, Malcolm
79
Liu, Jin-tan
78
Wilkinson, Adrian
78
Li, K. T.
76
Schuler, Randall S.
76
McAleer, Michael
75
Mayrhofer, Wolfgang
72
Sparrow, Paul R.
72
Wright, Patrick M.
68
Bakker, Arnold B.
65
Chang, Chia-Lin
65
Lee, Seoki
65
Festing, Marion
64
Rowley, Chris
64
Bryson, Alex
62
Paauwe, Jaap
62
Collings, David G.
60
Dur, Robert A. J.
60
Frey, Bruno S.
60
Karatepe, Osman M.
56
Oechsler, Walter A.
55
Siddiqui, Danish Ahmed
54
Bondarouk, Tanya
53
Cooper, Cary
51
Martin, Albert
51
Weber, Wolfgang
51
Bartram, Timothy
49
Cascio, Wayne F.
49
Wagner, Dieter
49
Backes-Gellner, Uschi
47
Farndale, Elaine
47
Matiaske, Wenzel
46
Scullion, Hugh
46
Burgess, John
45
Poór, József
45
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National Bureau of Economic Research
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Deutsche Gesellschaft für Personalführung
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OECD
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Edward Elgar Publishing
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Springer-Verlag GmbH
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Haufe-Lexware GmbH & Co. KG
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IGI Global
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Zhonghua jing ji yan jiu yuan
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16
Harvard Graduate School of Business Administration
16
Nomos Verlagsgesellschaft
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Society for Human Resource Management
13
Bundesstelle für Außenhandelsinformation <Köln>
12
Information Resources Management Association
12
Forschungsinstitut zur Zukunft der Arbeit
11
Institute of Developing Economies, Japan External Trade Organization (JETRO)
11
Peter Lang GmbH
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UVK Verlagsgesellschaft mbH
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10
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
10
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
10
Harvard Institute for International Development
10
Helmut-Schmidt-Universität
10
Jingji-Yanjiusuo <Taipeh>
10
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9
Berliner Wissenschafts-Verlag
9
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9
ToKnowPress
9
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International journal of hospitality management
1,063
The international journal of human resource management
795
Zi you zhong guo zhi gong ye
758
International journal of contemporary hospitality management
492
Journal of business research : JBR
439
Journal of business ethics : JOBE
425
International journal of human resource management
414
SpringerLink / Bücher
384
Human resource management
297
Human resource management review
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Tourism management : research, policies, practice
251
Journal of vocational behavior
234
The service industries journal
227
Discussion paper series / IZA
226
Journal of managerial psychology
220
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
217
Industrial marketing management : the international journal for industrial and high-tech firms
202
Employee relations
201
Economic review : issued bi-monthly
197
Journal of business and psychology
196
Journal of hospitality marketing & management
196
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
181
International journal of manpower
179
Human resource management journal
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NBER working paper series
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Applied economics
167
Cogent business & management
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Management revue : socio-economic studies
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The journal of personal selling & sales management : JPSSM
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Review of Pacific Basin financial markets and policies
158
Working paper / National Bureau of Economic Research, Inc.
157
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
155
Springer eBook Collection
146
Journal of management & organization : JMO
136
Academy of Management journal : AMJ
135
Journal of management : JOM
135
Journal of retailing and consumer services
132
NBER Working Paper
131
Leadership & organization development journal
127
Public personnel management
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ECONIS (ZBW)
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USB Cologne (EcoSocSci)
2,485
RePEc
1,119
EconStor
428
BASE
385
OLC EcoSci
62
Other ZBW resources
13
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2
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41
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41
Revisiting the job performance-burnout relationship
Prentice, Catherine
;
Thaichon, Park
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 807-832
Persistent link: https://www.econbiz.de/10012176694
Saved in:
42
When customers want to become frontline employees : an exploratory study of decision factors and motivation types
Wang, Chen-Ya
;
Guchait, Priyanko
;
Chiang, Cheng-Hsin
; …
- In:
Service business
11
(
2017
)
4
,
pp. 871-900
Persistent link: https://www.econbiz.de/10011915017
Saved in:
43
The buffering effects of salesperson service behaviors on customer loyalty after service failure and recovery
Inyang, Aniefre Eddie
- In:
Journal of managerial issues : JMI
27
(
2015
)
1/4
,
pp. 102-119
Persistent link: https://www.econbiz.de/10011430594
Saved in:
44
Frontline employee customer-oriented attitude in the presence of job demands and resources : the influence upon deep and surface acting
Yoo, Jaewon
;
Arnold, Todd J.
- In:
Journal of service research : JSR
19
(
2016
)
1
,
pp. 102-117
Persistent link: https://www.econbiz.de/10011433187
Saved in:
45
The trickle-down effect of servant leadership on frontline employee service behaviors and performance : a multilevel study of Chinese hotels
Ling, Qian
;
Lin, Meizhen
;
Wu, Xiaoyi
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 341-368
Persistent link: https://www.econbiz.de/10011418435
Saved in:
46
Engaged customers as job resources or demands for frontline employees?
Verleye, Katrien
;
Gemmel, Paul
;
Rangarajan, Deva
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
3
,
pp. 363-383
Persistent link: https://www.econbiz.de/10011528307
Saved in:
47
Service workers' job performance : the roles of personality traits, organizational identification, and customer orientation
He, Hongwei
;
Wang, Weiyue
;
Zhu, Weichun
;
Harris, Lloyd C.
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1751-1776
Persistent link: https://www.econbiz.de/10011449315
Saved in:
48
How uncivil customers corrode the relationship between frontline employees and retailers
Gaucher, Benoît
;
Chebat, Jean-Charles
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011980754
Saved in:
49
Three levels of ethical influences on selling behavior and performance : synergies and tensions
Kadic-Maglajlic, Selma
;
Micevski, Milena
;
Lee, Nick
; …
- In:
Journal of business ethics : JOBE
156
(
2019
)
2
,
pp. 377-397
Persistent link: https://www.econbiz.de/10012017534
Saved in:
50
Why helping coworkers does not always make you poor : the contingent role of common and unique position within the sales team
Borgh, Michel van der
;
Jong, Ad de
;
Nijssen, E. J.
- In:
Industrial marketing management : the international …
77
(
2019
),
pp. 23-40
Persistent link: https://www.econbiz.de/10012004134
Saved in:
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