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Persistent link: https://www.econbiz.de/10011551746

Creation of service science curriculum for customer-oriented business innovation

Takagi, Hideaki; Okada, Yukihiko; Yoshise, Akiko; … - In: Global perspectives on service science: Japan, (pp. 313-336). 2016

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Organizational behavior in innovation, marketing, and purchasing in business service contexts : an agenda for academic inquiry

Holmlund, Maria; Kowalkowski, Christian; Biggemann, Sergio - In: Journal of business research : JBR 69 (2016) 7, pp. 2457-2462

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Co-creating value from knowledge-intensive business services in manufacturing firms : the moderating role of relationship learning in supplier-customer interactions

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Erklärungsmodell ausgewählter Lean-Prinzipien für industrielle Dienstleistungen

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Product-service system and firm performance : the mediating role of product and process technological innovation

Hong, Yong-Pyo; Kim, Youngjun; Cin, Beon Cheol - In: Emerging markets finance & trade : a journal of the … 51 (2015) 5, pp. 975-984

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What's so special about China producer services? : an input-output analysis

Cheng, Dazhong; Daniels, Peter W. - In: China & world economy 22 (2014) 1, pp. 103-120

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The organizational environment's impact on the servitization of manufacturers

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Giving ideas a chance : systematic development of services in manufacturing industry

Strassl, Johann; Schicker, Günter; Grasser, Christian - 2015

The purpose of this paper is to propose a service development process that is adapted to manufacturing companies and to discuss its implication for companies with a focus on product development and product sales. This paper looks at new service development (NSD) literature and argues for design...

Persistent link: https://www.econbiz.de/10010500611

Resource configurations for services success in manufacturing companies

Raddats, Chris; Burton, Jamie; Ashman, Rachel - In: Journal of service management 26 (2015) 1, pp. 97-116

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