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Services engineering : design...
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Preismanagement
19,121
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1,759
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Bruhn, Manfred
67
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66
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59
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56
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55
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54
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54
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53
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45
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43
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41
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40
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39
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39
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37
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37
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37
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37
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36
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36
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36
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35
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35
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35
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35
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35
Chen, Haipeng
33
Gorodnichenko, Yuriy
33
Nishihara, Michi
33
Peitz, Martin
33
Skiera, Bernd
33
Chen, Ying-Ju
32
Gautier, Erwan
32
Stauss, Bernd
32
Zaccour, Georges
32
Panteghini, Paolo
31
Pepels, Werner
31
Simchi-Levi, David
31
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30
Feenstra, Robert C.
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Springer Fachmedien Wiesbaden
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Books on Demand GmbH <Norderstedt>
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Nomos Verlagsgesellschaft
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Center for Economic Research <Tilburg>
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Europäische Kommission
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IGI Global
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European journal of operational research : EJOR
425
Journal of revenue and pricing management
345
Management science : journal of the Institute for Operations Research and the Management Sciences
281
International journal of production economics
279
NBER working paper series
279
International journal of industrial organization
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International journal of hospitality management
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SpringerLink / Bücher
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159
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Energy economics
143
International journal of production research
141
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129
Transportation research / E : an international journal
126
Operations research
121
Journal of economic dynamics & control
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
111
Discussion papers / CEPR
109
Production and operations management : an international journal of the Production and Operations Management Society
98
Omega : the international journal of management science
93
The journal of services marketing
92
Working paper
86
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85
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
83
The American economic review
83
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81
Applied economics
79
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78
The Rand journal of economics
75
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73
Journal of air transport management
72
Economic modelling
70
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70
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69
Tourism management : research, policies, practice
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12
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Showing
1
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1
The antedecents of re-purchase intentions : the service quality perspective
Perrone, Anthony
;
Wong, Ho Yin
- In:
International journal of services, economics and management
5
(
2013
)
3
,
pp. 203-221
Persistent link: https://www.econbiz.de/10010255102
Saved in:
2
Services management research : review, integration, and future directions
Subramony, Mahesh
;
Pugh, S. Douglas
- In:
Journal of management : JOM
41
(
2015
)
1
,
pp. 349-373
Persistent link: https://www.econbiz.de/10010475393
Saved in:
3
Corporate culture and firm performance : a service-oriented perspective
Vigolo, Vania
;
Bonfanti, Angelo
;
Magliocca, Pierpaolo
; …
- In:
International journal of managerial and financial accounting
8
(
2016
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011643411
Saved in:
4
Kunden- und Servicemanagement : erfolgreich der Servicewüste entgehen
Call, Guido
-
2008
Persistent link: https://www.econbiz.de/10003719515
Saved in:
5
Entwicklungspfade und Erfolgsaussichten des industriellen Servicegeschäfts : eine Bestandsaufnahme
Gouthier, Matthias
- In:
Vom Produkt- zum Dienstleistungsgeschäft : …
,
(pp. 1-20)
.
2008
Persistent link: https://www.econbiz.de/10003785232
Saved in:
6
Demystifying intercultural service encounters : toward a comprehensive conceptual framework
Sharma, Piyush
;
Tam, Jackie L. M.
;
Kim, Namwoon
- In:
Journal of service research : JSR
12
(
2009/10
)
2
,
pp. 227-242
Persistent link: https://www.econbiz.de/10003901062
Saved in:
7
Service als Erfolgsfaktor in der TIME-Branche
Hogenschurz, Bernhard
;
Keuper, Frank
;
Koch, Arne
- In:
Professionelles Sales & Service Management : Vorsprung …
,
(pp. 209-231)
.
2010
Persistent link: https://www.econbiz.de/10003973410
Saved in:
8
Professionelles Kundendienstmanagement : Strategie, Prozess, Komponenten
Hofbauer, Günter
;
Rau, Daniela
-
2011
Persistent link: https://www.econbiz.de/10008778526
Saved in:
9
Informationscontrolling in After-Sales-Service : Leistungsbewertung zur Koordination des Informationstransfers in dezentralen Serviceorganisationen
Nobs, Andreas
-
2009
Persistent link: https://www.econbiz.de/10008779471
Saved in:
10
Managing satisfaction in relationships over time
Aflaki, Sam
;
Popescu, Ioana
-
2010
Persistent link: https://www.econbiz.de/10008807683
Saved in:
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