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Organizational citizenship behaviour and employee performance : a moderating effect of work status in restaurant employees

Cho, Seonghee; Johanson, Misty M. - In: Journal of hospitality & tourism research : JHTR ; the … 32 (2008) 3, pp. 307-326

Persistent link: https://www.econbiz.de/10009880389

Generational differences : an examination of work values and generational gaps in the hospitality workforce

Gursoy, Dogan; Maier, Thomas; Chi, Christina G. - In: International journal of hospitality management 27 (2008) 3, pp. 448-458

Persistent link: https://www.econbiz.de/10003742820

Employees' perceptions of younger and older managers by generation and job category

Chi, Christina G.; Maier, Thomas; Gursoy, Dogan - In: International journal of hospitality management 34 (2013), pp. 42-50

Persistent link: https://www.econbiz.de/10009766745

A decision framework for restaurant revenue management

Noone, Breffni M.; Maier, Thomas A. - In: Journal of revenue and pricing management 14 (2015) 4, pp. 231-244

Persistent link: https://www.econbiz.de/10011439961

Managing customer retention in private clubs using churn analysis : some empirical findings

Maier, Thomas A.; Prusty, Sagarika - In: Journal of hospitality marketing & management 25 (2016) 7/8, pp. 797-819

Persistent link: https://www.econbiz.de/10011621353

Hospitality industry revenue management performance modelling: uncovering issues associated with inconsistencies in price parity across multiple distribution channels in the US hot...

Maier, Thomas A. - In: International Journal of Revenue Management 5 (2011) 4, pp. 290-307

In the hospitality industry today, online global distribution and product pricing are of critical importance in understanding the effectiveness of revenue management objectives and optimisation of top-line revenue performance. This research proposes a new model which tests hotel online global...

Persistent link: https://www.econbiz.de/10010669606

Diversity, equity and inclusion in hospitality : value centered leadership as a conduit for change

Gursoy, Dogan; Maier, Thomas - In: Journal of hospitality marketing & management 32 (2023) 4, pp. 445-453

Persistent link: https://www.econbiz.de/10014281020

Employees’ perceptions of younger and older managers by generation and job category

Chi, Christina G.; Maier, Thomas A.; Gursoy, Dogan - In: International journal of hospitality management 34 (2013), pp. 42-50

Persistent link: https://www.econbiz.de/10010121490

International hotel revenue management

Maier, Thomas A. - In: Journal of Hospitality and Tourism Technology 3 (2012) 2, pp. 121-137

Purpose – In the hotel industry today, web site marketing and third party distribution metrics are of critical importance in understanding the effectiveness of hotel revenue management objectives. The purpose of this paper is to propose a new model which tests hotel web‐effectiveness using...

Persistent link: https://www.econbiz.de/10014873972