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Customer satisfaction
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7
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6
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International journal of shipping and transport logistics : IJSTL
7
Maritime policy and management : MPM
7
Asia Pacific Journal of Marketing and Logistics
5
The International Journal of Logistics Management
5
The international journal of logistics management
5
Asia Pacific journal of marketing and logistics
4
International journal of logistics : research and applications
3
Maritime business review
3
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Maritime economics & logistics : a quarterly scientific journal committed to the advancement of maritime economics as a distinct and well defined branch of both applied economics and international business
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Vietnam's socio-economic development : a social science review
2
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1
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1
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ECONIS (ZBW)
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Other ZBW resources
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1
Service quality in maritime transport : conceptual model and empirical evidence
Vinh Van Thai
- In:
Asia Pacific journal of marketing and logistics
20
(
2008
)
4
,
pp. 493-518
Persistent link: https://www.econbiz.de/10003781711
Saved in:
2
Effective maritime security : conceptual model and empirical evidence
Vinh Van Thai
- In:
Maritime policy and management : MPM
36
(
2009
)
2
,
pp. 147-163
Persistent link: https://www.econbiz.de/10003853434
Saved in:
3
Competencies required by port personnel in the new era : conceptual framework and case study
Vinh Van Thai
- In:
International journal of shipping and transport …
4
(
2012
)
1
,
pp. 49-77
Persistent link: https://www.econbiz.de/10009487434
Saved in:
4
Logistics service quality : conceptual model and empirical evidence
Vinh Van Thai
- In:
International journal of logistics : research and …
16
(
2013
)
2
,
pp. 114-131
Persistent link: https://www.econbiz.de/10009786640
Saved in:
5
The impact of port service quality on customer satisfaction : the case of Singapore
Vinh Van Thai
- In:
Maritime economics & logistics : a quarterly scientific …
18
(
2016
)
4
,
pp. 458-475
Persistent link: https://www.econbiz.de/10011587535
Saved in:
6
Skill requirements for logistics professionals : findings and implications
Vinh Van Thai
;
Cahoon, Stephen
;
Tran, Hai T.
- In:
Asia Pacific journal of marketing and logistics
23
(
2011
)
4
,
pp. 553-574
Persistent link: https://www.econbiz.de/10009382052
Saved in:
7
Service quality and customer satisfaction in liner shipping
Yuen, Kum Fai
;
Vinh Van Thai
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 170-183
Persistent link: https://www.econbiz.de/10011400404
Saved in:
8
Revisiting the seafarer shortage problem : the case of Singapore
Vinh Van Thai
;
Balasubramanyam, Linkesh
;
Yeoh, Karen Kai Lin
- In:
Maritime policy and management : MPM
40
(
2013
)
1
,
pp. 80-94
Persistent link: https://www.econbiz.de/10009717973
Saved in:
9
Managing port-related supply chain disruptions (PSCDs) : a management model and empirical evidence
Loh, Hui San
;
Vinh Van Thai
- In:
Maritime policy and management : MPM
43
(
2016
)
3/4
,
pp. 436-455
Persistent link: https://www.econbiz.de/10011490929
Saved in:
10
A study of the influence of sustainable management activities on customer satisfaction and long-term orientation in the shipping industry : evidence from users of Korean flagged sh...
Shin, Youngran
;
Vinh Van Thai
- In:
International journal of shipping and transport …
8
(
2016
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011503711
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